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SOCIAL SERVICES CAREER TRAINEE - 4132000

at Illinois Department of Human Services in East Saint Louis, Illinois, United States

Job Description

Position Overview

Under direct supervision, receives on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutritional Assistance Program (SNAP) or other such cases; receives training to explain work incentive programs and to encourage client participation; receives training to assist client in resolving problems that interfere with work or educational opportunities. Communicates with customers and other Department of Human Services (DHS) staff in both verbal and written form.

Job Responsibilities

  1. Receives on the job training for a period of six to twelve months to develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutritional Assistance Program (SNAP) or other such cases.

  2. Informs clients of the changes in the State?s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs.

  3. Receives training in managing earned income cases and in determining continued eligibility for TANF.

  4. Evaluates requests and identifies special needs of client for referral to appropriate services.

  5. Receives training in records and updating case status changes, such as, change in address, unit composition and number, budget computation, SNAP and medical eligibility.

  6. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

 

Minimum Qualifications
  1. Requires a bachelor’s degree in anthropology, psychology, sociology, social welfare, or equivalent educational attainment in a related field of the social sciences

 

Conditions of Employment

  1. Requires ability to understand and follow oral and written instructions.

  2. Requires the ability to communicate effectively in verbal and written form.
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Job Posting: ILCS19856

Posted On: Nov 10, 2022

Updated On: Nov 29, 2022