CLIENT SERVICE REPRESENTATIVE

at Old National Bank in Melrose Park, Illinois, United States

Job Description

Why Old National?

We are currently paying a sign-on bonus of $1,000.00 for Client Service Representatives (new hires only) along with:

+ Robust benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement allowance

+ With over 260 Community Banking locations within our footprint in IN, IL, IA, WI, MN, KY & MI allows our Team Members the opportunity to grow and develop within their career

+ At Old National, we believe that by helping our associates balance work life with home life, we create a more productive workforce and a stronger company.

We are currently hiring for a Client Service Representative, preferrably someone that is fluent in Spanish and English. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. Whether you have several years of banking or are new to the banking industry, we want to help you reach your personal and professional goals.

A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.

Our ideal candidate will possess the following skills:

+ High school diploma or GED required

+ 2-3 years of cash handling experience

+ Excellent customer service skills

+ Excellent balancing record

+ Good organizational skills and attention to detail

+ Ability to lift heavy boxes of coin

+ This position is located in a bilingual area and Spanish is often used within the banking center and would be preferred.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Head of Talent Acquisition, SVP to fill a specific position.

External Job Title: CLIENT SERVICE REPRESENTATIVE

Requisition ID: 2023-12491

Street: 1700 W Lake Street

Workplace Type: On Site