at U.S. Bank in Chicago, Illinois, United States
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
In conjunction with business development officers, the account relationship manager is responsible for developing and maintaining relationships with Corporate Trust clients with the primary focus of managing the value of these relationships to the organization.
Key Duties may include:
+ Interact with CDO portfolio managers, investors, rating agencies, investment banks, auditors and other industry participants
+ Review and accept new client relationships based on business line account acceptance policies and procedures
+ Provide quality service based on client needs, wants, and expectations; act accordingly; remain sensitive and responsive to both internal and external clients; build distinctive predictable levels of service; resolve problems quickly and effectively
+ Work closely with new business development staff, serving as a collaborative business partner when supporting new business conversations from existing or prospective clients
+ Identify business risks and operational challenges and take steps to mitigate risk and enhance operating systems and processes.
+ Coordinate the development and implementation of operational changes within the unit. May be responsible for meeting certain revenue, new business and expense goals. May manage staff, hire new staff, and/or train staff to successfully meet business objectives
+ Coordinate the data analysis on large asset portfolios including cash reconciliation and asset attributes
+ Ensure compliance of CDO transactions by accurately comprehending and interpreting complex legal documents
+ Coordinate with both internal and external parties, the creation and distribution of monthly and quarterly investor reports
This role requires heavy involvement in preparing priority of payment calculations (waterfalls) and distribute amounts to CDO noteholders.
- Bachelor’s degree, or equivalent work experience
- Seven to Ten years of relevant experience in trust administration/relationship management, CDO financial reporting or key client account management
- Thorough knowledge of corporate trust, CDOs, securitization and investment instruments
- Thorough knowledge of account management, trust operations, project management, and legal regulations
- Basic knowledge of the applicable corporate trust line of business, its products, processes, and related bank and regulatory regulations
- Ability to develop new business and partner as SME with business development teams
- Ability to resolve complex problems with minimal guidance
- Excellent problem-solving, conflict management and negotiation skills
- Excellent interpersonal, verbal and written communication skills
- Ability to identify and mitigate potential risk
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\_reader\10\20.pdf) EEO poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.