Operations Manager

at Deloitte in Chicago, Illinois, United States

Job Description

Job Title: OCISO, Operations Manager- ITL5

Location: Virtual/Remote

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte’s Information Technology Services (ITS). We are curious and life-long learners focused on technology and innovation.

Work you’ll do

The Office of the CISO Operations Manager will be responsible for the management and delivery of strategic and operational initiatives across the Office of the CISO’s organization. This person will have extensive interaction with all levels of internal management as well as other teams in ITS, requiring discretion, confidentiality, and the ability to act promptly and follow through in response to requests.

Job Description:

+ Responsible for the management of program and portfolio initiatives and projects, including managing objectives, timelines, risks, discrepancies, and dependencies; with a specific focus on strategic efforts across ITS Cyber Security

+ Provides strategic and consultative services to Office of the CISO leaders as a trusted advisor and subject matter expert by providing objective, practical and relevant ideas, insights and advice to leadership

+ Provides operational assistance with metrics and performance goals of the Cyber Security group.

+ Assist the Leaders to develop presentations and materials for internal and external group distribution.

+ Assist with the creation and delivery of executive and leadership meetings, working sessions and workshops

+ Work with key stakeholder groups to maintain relationships

+ Liaise with senior leadership across businesses and geographies

+ Provide in depth analysis on metrics that matter for projects, resources, financials, and programs

+ Maintain and create content for Cyber Security Intranet site, quarterly newsletters, and internal communications

The team

Information Technology Services (ITS) helps power Deloitte’s success. ITS drives Deloitte, which serves many of the world’s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~3,000 professionals in ITS deliver services including:

+ Cyber Security

+ Technology Support

+ Technology & Infrastructure

+ Applications

+ Relationship Management

+ Strategy & Communications

+ Project Management

+ Financials

Cyber Security

Cyber Security vigilantly protects Deloitte and client data. The team leads a strategic cyber risk program that adapts to a rapidly changing threat landscape, changes in business strategies, risks, and vulnerabilities. Using situational awareness, threat intelligence, and building a security culture across the organization, the team helps to protect the Deloitte brand.

Areas of focus include:

+ Cyber design

+ Risk & Compliance

+ Technology Risk Management

+ Data Protection

+ Vulnerability Management

Basic Qualifications:

+ Bachelor’s degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications

+ Minimum 6 years of experience working in supporting multiple software projects in various roles

+ Minimum 1 year with previous leadership/management experience

Preferred Qualifications:

+ Minimum 3 years of Business Analyst or System Analysis experience is preferred

+ Microsoft Office skills needed, strong PowerPoint, Word, and Excel

+ In-depth knowledge of software development lifecycles including agile development and testing

+ Must have strong analytical abilities, negotiation/presentation skills

+ Excellent Communicator, strong advisory, presentation, and communication skills

+ Solid project management skills

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to help them to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,425 to $177,470.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


FY23 US_Cyber Security_223

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Job Posting: JC234478644

Posted On: Feb 16, 2023

Updated On: Jun 07, 2023

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