Strategic Account Management Specialist

at Ascension Health in Chicago, Illinois, United States

Job Description


+ Department: Relationship and Demand Management

+ Schedule: 8 hour shift; Monday – Friday

+ Location: Remote, Chicago area preferred


Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Connect with your Talent Advisor today for additional specifics.


#AscensionTechnologies is looking for a Specialist to join our Strategic Account Management team! The Strategic Account Manager is a dedicated, ambitious and self-driven leader who works as an IT liaison with ministry stakeholders and national technical teams. The primary responsibility of this role is to build strategic relationships with market leaders working closely to assist the market achieve their technology goals. The Strategic Account Manager is the primary liaison between the business and the IT teams.

Lead planning efforts to identify technology solutions to business issues.

+ Facilitate resolution to usability/performance issues which impact performance and own collaboration with care team and business leaders during critical events.

+ Advise and guide business partners and impacted associates during the contracting process for contracts not covered by a product group.

+ Lead technology roadmap development with operational business partners plus contribute to the organization’s strategic direction.

+ Manage intake process from identification of business issue to project initiation/rejection.



+ High School diploma equivalency with 2 years of cumulative experience OR Associate’s degree/Bachelor’s degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

+ Healthcare IT experience

Why Join Our Team

When you join Ascension, you join a team of over 150,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) (\EEOC\KnowYourRights\10\20.pdf) poster or EEO Know Your Rights (Spanish) (\EEOC\KnowYourRightsSp\10\20.pdf) poster. Pay Non-Discrimination Notice (\%20English\formattedESQA508c.pdf) Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.E-Verify (\Participation\_Poster\ES.pdf)
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Job Posting: JC235841162

Posted On: Mar 08, 2023

Updated On: Apr 08, 2023

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