Maintenance Director

at Building Services of America in Woodridge, Illinois, United States

Job Description

Maintenance Director

Job Details

Level

Job Location

Position Type

Education Level

Travel Percentage

Job Shift

Job Category

+ Manage a team of Maintenance Supervisors, who supervise a maintenance staff at each property. Coach and mentor the Maintenance Supervisors, provide support on technical issues, and help them develop professionally and personally.

+ Train Maintenance Technicians in administrative procedures, repair techniques, and company policies.

+ Plan, develop and implements new methods and procedures designed to improve operations, minimize operating costs, and optimize the utilization of labor and materials.

+ Assist in hiring of maintenance staff

+ Develop and implement asset preservation and deferred maintenance programs

+ Diagnose and perform major maintenance and or repairs as needed

+ Coordinate and oversee work by outside contractors

+ Perform routine visits to the sites within the portfolio and documenting all of the needed repairs or corrective actions

+ Ensure maintenance departments are meeting set goals and deadlines and property objectives.

+ Ensures that each site is in compliance with appropriate laws, codes, and regulations regarding construction, building safety, safe work practices, and access.

+ Encourage participation in ongoing education, and industry seminars and conferences.

+ The DOM is part of broader team of peers and will be expected to present ideas during formal and informal best practice planning sessions focused on improving operational efficiency.

+ Maintain thorough knowledge of company policies and procedures. Uphold and demonstrate the philosophy that residents are number one priority by providing exceptional customer service

+ Participates in the annual budget process and a monthly and quarterly review of expenses related to maintenance and capital projects to include a budget to actual performance review.

+ Review maintenance operating expenses with maintenance supervisors and property managers and be aware of the budgets pertaining to each asset

+ Oversee the companys maintenance related procurement to optimize negotiated relationships and standardize purchasing assuring continuity of supply at lowest possible total costs.

+ Negotiate outside vendor contracts for region, such as cleaning, landscaping, snow plowing, painting and flooring.

+ 5+ years property maintenance experience in apartment/ HOA industry. Ideal candidate will have overseen a portfolio of diverse multifamily communities.

+ Excels in multi-taking and attention to detail.

+ Experience with core property management software – able to create reports and analyze property performance metrics related to work order completion, turnover, and preventive maintenance.

+ Excellent financial and analytical acumen with a thorough understanding of financial statements and reporting.

+ High level of competency and efficiency in all aspects of maintenance operations and construction processes.

+ Communicate professionally and respectfully with all company associates, contractors and city officials both in writing and conversation.

+ Communicate frequently with Vice President, Regional Managers and provide written reports to keep them apprised of portfolio status.

+ Strong problem-solving skills with the ability to work both independently and as part of a team.

+ Travel to properties on a consistent basis for specific needs/projects underway and as part of normal rotation to inspect/observe maintenance teams, conditions, and thoroughness/quality of operations.

+ Manage and approve teams weekly scheduling and approval of timecards.

+ Have a positive, get the job done attitude.