Information Services Specialist IV (IT Support)

at Office of the Auditor General in Springfield, Illinois, United States

Job Description

Responsible for applying general skills pertinent to Office computer operations or information systems. Responsible for assisting with planning, maintaining, supporting, and updating the Office’s Information Technology (IT) operations. The Information Services Specialist (ISS) IV should be capable of performing the following duties without the need for direct supervision. According to the specific project, the ISS IV may act independently or under the direction of an ISS V or Manager of IT Operations. The ISS IV may perform all or some of the following functions depending upon needs of the Office. Applies skills to maintain and provide technical assistance for microcomputers and networks. May oversee the work of staff who are involved in this process. Develops training programs and delivers training for audit staff regarding application of computer software. Develops database systems and may oversee the work of staff who are involved in this process. Develops planning documents and system documentation. Reviews and assesses equipment and supply needs. Obtains price quotes. Negotiates and monitors contracts when assigned. Maintains and updates Office information systems. Bears responsibility, as assigned, for distributing, directing, and evaluating daily work of assigned staff. Develops and implements computerized application systems for OAG functions. Exercises initiative for self-development by actively seeking increased knowledge of the field of computer operations. Participates actively in on-the job training and other training available through the office. May prepare for career movement to ISS V. Performs other assigned or required duties.

Copy Link

Job Posting: 10802331

Posted On: Apr 05, 2023

Updated On: Jul 01, 2023

Please Wait ...