at Harper College in Palatine, Illinois, United States
Job Description
Provides secretarial and administrative support and coordinates the operational details of the Hawks Care and Counseling Services Center.
Provides secretarial and administrative support for the Hawks Care Resource Center. Types and prepares letters, memos, reports, meeting minutes, and other materials as needed. Composes independent replies to routine correspondence. Opens and distributes incoming mail and prepares outgoing mail for the Center.
Serves as receptionist for the Hawks Care Resource Center; greets visitors and answers telephones. Screens telephone calls; takes and distributes messages. Provides information about programs, services, policies and other general College information. Handles initial concerns and makes referrals to appropriate resources as needed.
Schedules appointments and maintains the calendars for the Hawks Care Resource Center's counselors and staff. Coordinates meetings as needed.
Monitors and processes transactions affecting the Hawks Care Resource Center's budget accounts. Maintains records and prepares expenditure reports for the Hawks Care Resource Center Manager.
Develops, organizes, maintains and ensures confidentiality of the Hawks Care Resource Center's hard copy and computerized files and records including the Standards of Academic Performance Program, student and Hawks Care Resource Center personnel records.
Trains and provides direction to student aides and clerical support staff working in the Hawks Care Resource Center. Assists in the hiring and evaluation of student aides and front desk staff.
Prepares various reports, and gathers and compiles statistics for special reports as requested.
Maintains inventory of supplies and orders supplies as needed. This includes office supplies, equipment, reference materials, food pantry, and print materials. Creates forms and other materials for the office and committees as needed.
Provides computer support to the Hawks Care Resource Center staff, trouble shooting, problem solving and working with IT to maintain properly functioning computer systems to support academic advising.
Coordinates printing and distribution of Hawks Care Resource Center materials.
Organizes and assists with special projects as needed.
Performs related duties as assigned.
