at Covenant Living Communities in Skokie, Illinois, United States
Job Description
We Are Inspired to Serve. Join us!The Senior Analyst, Workday Human Resources (Human Capital Management - HCM) is responsible for the configuration, maintenance and optimization of the Workday tenant with a focus on HCM. This position provides configuration support across all HCM modules, including core HCM, Recruiting, Time, Absence, Benefits, Advanced Compensation, Talent Management, and Payroll. Conducts and/or reviews intake for system solution requests, including new or enhanced reports, optimizations, break fixes, and new feature adoptions. Documents business and system requirements, solutions options, test scripts and results. Recommends solutions to support business processes and needs, which are primarily contained to Workday tenant but can extend to additional periphery technologies. Collaborates with enterprise Workday administrators to support Workday feature updates, testing and other projects as assigned. This position also supports human resources and other subject matter experts with ensuring data integrity through user enablement, training, and auditing. Provides support for escalated user tickets and covers ticket management as needed. Serves as an active member of the Workday Community to stay up-to-date on HCM roadmaps and feature adoption opportunities. Serves as Workday Named Support Contact.
System configuration to design, build, optimize and continuously improve Workday tenant
Partners with HR and other business partners to identify and implement process improvements
Conducts and/or reviews intake sessions with business partners to gather and agree upon requirements, project/effort scope, timelines and communication cadence
Researches, tests and recommends solutions per requirements
Implements and documents configuration changes
Increase data integrity by analyzing metrics, building dashboards, conducting audits to identify issues, providing root cause resolutions
Human resources functional partner support
Provide day to day support to the human resources team with report administration and system enhancements within Workday.
Responds to new and changing business needs by gathering requirements from business leads and completing corresponding configuration changes
Supports partners with periphery systems that depend on Workday data. Coordinates with IT Workday partners for integration requirements and maintenance
In collaboration with total rewards and IT Workday partners, manages integrations (benefits, etc.) and resolves issues
Reporting and analytics
Identify and establish reporting needs and opportunities based on the business initiative at hand
Analyze, and report data trends, and share that information with stakeholders.
Liaison between the business and IT to identify and build a solutions for the business analytics
Maintains library of HCM-related reports in Workday, ensuring security access as needed
Build configurations that generate solid, business relevant data.
Build reports based on business needs, satisfied both internal and external reporting needs.
Collaborate with enterprise Workday partners for system maintenance and improvement
In conjunction with Workday IT partner, stays abreast of Workday NSC notifications, communicates and follows up as needed
Participates in security audits, including user lock-outs/ inactivations due to non-compliance
Key contributor to Workday feature release deployments, including review and research of planned updates, tests impacts in Sandbox and/or Preview tenants, recommends system enhancements to Director and business partners, completes configurations utilizing consulting hours as necessary, maintains adoption planning documentation
User enablement and support
Creates user procedure documents, recorded demos and other training materials
Maintains job aid worklet and posts documents to Sharepoint
Presents live and recorded training sessions
Delivers dashboards and reports to assist in user enablement. Resolves escalated user tickets by performing root cause analysis and corresponding configuration adjustments
Analyzes support trends to identify opportunities for system optimizations and user training
Serves as first tier support back up
Data integrity and system readiness capabilities
Develop configurations that support business growth and enable flexibility in future
Develop dashboards and other audit mechanisms to check for and prevent data integrity... For full info follow application link.
Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
