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Partner Operations Engineer (Remote)

at CrowdStrike, Inc. in Springfield, Illinois, United States

Job Description

CrowdStrike, Inc.

Full time

Posted 5 Days Ago

R13308

??#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About The Role:

We are looking for a new team member to join as a Partner Operations Engineer at the Engineer 1 career level to help us onboard and support CrowdStrike Store app partners while ensuring our customers have a great CrowdStrike Store app experience.

Our Unique Challenges:

  • The CrowdStrike Partner ecosystem is thriving, which means increased demand for Partner Operations Engineering attention on 1st and 3rd party app sustainment

  • The partner ecosystem spans the cybersecurity industry – maintaining awareness of cybersecurity industry segments and familiarity with the Falcon platform will be essential skills to build and maintain

  • Operational demand requires a disciplined team to ensure quick resolution of partner and customer issues, while drive for efficiency is necessary as the ecosystem grows

  • The Falcon platform covers a wide range of cybersecurity capabilities and services, so your ability to learn the platform and APIs will be critical to your work with partners

The Truth:

  • There are many teams that contribute to the creation of a new app in our store (sales, marketing, support and development) and this role is expected to collaborate with all of them in some capacity in order to meet service and delivery expectations

  • The process from app conception to app release has many twists and turns – you will be an enabler for many steps in that process, from inception to operational sustainment

  • The partner business development (BizDev) team has high expectations for the successful onboarding and sustainment of CrowdStrike Store partner apps and integrations and aggressive goals for new apps, integrations, and trials

The Opportunity:

  • Gain experience collaborating with and supporting companies that are on the cutting edge of cybersecurity

  • Be a part of an app’s lifecycle from words on paper to its release in production

  • The field of Ecommerce in cybersecurity is relatively new and there are multiple areas where your capacity for innovation can be utilized

Our Tech Stack:

  • LogScale (aka
    Equal Employment Opportunity/M/F/disability/protected veteran status

    PI215734330

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Job Posting: 10916124

Posted On: Jun 06, 2023

Updated On: Jun 07, 2023

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