at AdventHealth in Hinsdale, Illinois, United States
Job Description
Description
All the benefits and perks you need for you and your family:
· Benefits from Day One for FT/PT positions
· Paid Days Off from Day One for FT/PT positions
· Student Loan Repayment Program for FT/PT positions
· Career Development
· Whole Person Wellbeing Resources
· Mental Health Resources and Support
· Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Location: 120 N. OAK ST, Hinsdale, IL 60521
The role you’ll contribute:
The Performance Improvement Manager actively participates in leading teams of Project Managers and Process Improvement Specialists in providing our internal customers – clinical and operational leaders with the support resources required in alignment with strategic objectives. Guide strategic decision-making with Project Managers and Process Improvement Specialists. Primary partners are Orlando division C-Suite leadership, Data Analytics, Department Heads and Quality managers. Provides team members with project management and analytics expertise. Manages and reports on the project portfolios of team members, including project prioritization and resource allocation. Ensures alignment of project portfolio to strategic priorities and effective execution of projects. Oversees, manages, coaches and develops team members who are responsible for complex qualitative and quantitative clinical, financial, and administrative data from multiple sources. Participates in business line meetings to assist in dissemination and interpretation of measures, reports and improvement initiatives. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
The value you’ll bring to the team:
• Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the organization’s goals and objectives; recruits, trains and evaluates staff.
• Develops and performs periodic cost and productivity analyses of staff projects to include calculation of net benefit /ROI as applicable.
• Maintains positive relations acting as liaison to ensure collaboration across multiple disciplines.
• Exercises independent decision-making processes to identify, plan, and execute goals.
• Engages Executive Sponsors in chartering new projects.
• Evaluates potential and actual benefits for project within portfolio.
• Determines assignment of project managers to specific assignments. Ensures project management standards are met by involved staff.
• Teaches (formal training classes) & provides mentorship to all employees (Ad Hoc) of AdventHealth as a subject matter expert of Performance Improvement Principles (PDSA, Lean, Six Sigma, Agile, etc.).
• Travels to/and from primary office location to other AdventHealth facilities for meetings, projects work, and teaching/training.
KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED:
• Excellent analytical and problem-solving skills.
• Ability to work in a matrix-management environment to achieve organizational goals.
• Thorough knowledge of information systems and their application to healthcare and ability to creatively use existing resources for problem resolution.
• Knowledge of current issues in the healthcare environment, particularly regarding quality measurement, outcomes studies, healthcare finance, and patient safety.
• Knowledge and application of statistical analyses, including financial variance analysis and statistical significance, preferred.
• Strong interpersonal skills for interfacing with all levels of staff and leadership as well as external stakeholders of the organization.
• Strong organizational skills with the ability to focus detailed, concentrated effort on multiple projects and re-establish priorities as necessary.
• Ability to effectively respond to time-sensitive issues and meet deadlines.
• Initiative and ability to work independently (self-direction), while fostering collaboration and teamwork for maximal efficiency and effectiveness.
• Attention to detail that ensures follow-through on all initiatives implemented and all projects undertaken.
• Strong written and verbal communication skills, with the ability to tailor message to individuals and audiences throughout the institution.
• Proficient with desktop applications, including Microsoft Applications (Word, PowerPoint, Excel, Project, Teams, Visio) and management applications as applicable.
Qualifications
EDUCATION AND EXPERIENCE REQUIRED:
Bachelors and 7+ years’ experience
3 years Leadership Experience
EDUCATION AND EXPERIENCE:
• Bachelor’s degree in Business Administration, Healthcare, Engineering, or related discipline
• One-year management experience
• Three years’ experience in managing projects
EDUCATION AND EXPERIENCE PREFERRED:
• Master’s degree in Business Administration, Healthcare or related discipline
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
• Six Sigma Experience Preferred
LICENSURE, CERTIFICATION OR REGISTRATION PREFFERRED:
• Certifications in Microsoft Applications and / or professional business software a plus
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category: Operations
Organization: UChicago Medicine AdventHealth Great Lakes
Schedule: 1 – Day
Shift: UChicago Medicine AdventHealth Hinsdale Hospital
Req ID: 23017993
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
