at Illinois Department of Innovation & Technology in Springfield, Illinois, United States
Job Description
Job Responsibilities30% Performs complex professional and advisory functions to provide a full range of business process re-engineering and transformation services for highly complex enterprise-wide IT projects:
- Coordinates and conducts business requirements workshops with key stakeholders and users to determine business requirements.
- Coordinates and conducts complex business process analysis, detailed requirements analysis, in-depth technical research, and feasibility studies on-site and at user provided facilities to create detailed process diagrams, data flow diagrams, and other graphical models that represent business and system requirements and technical descriptions.
- Utilizes knowledge of Business Process Design and Business Process Reengineering definition and modeling in performance of duties.
- Provides application and user support during system transitions.
- Utilizes MS Suite, MS Visio, MS Teams, MS SharePoint, MS Project, MS Azure DevOps, DB2, SQL Server, and SQL in the performance of duties.
- Works outside of normal business hours to meet deadlines, as necessary.
25% Writes user stories, use cases, and program specifications:
- Participates in design, testing, training, knowledge transfer, system tuning, and system implementation in order to translate and track results of business analysis through entire system development life cycle (SDLC) with waterfall and hybrid-agile approach.
- Reviews and monitors SDLC to ensure requirements traceability throughout software development.
- Prepares testing plans, test scripts, and test data for new or modified programs and/or systems.
- Performs testing, ensuring logic paths are tested.
- Evaluates test results to verify conformance with program objectives.
- Prepares user and operational guidelines, operational manuals, and application or system documentation.
- Follows the agency’s adopted system design methodology, and tools to ensure the integrity of each system/sub-system meets the required standards of security, efficiency, and scope of the specific project.
20% Works with and/or serves as a project team leader on complex projects:
- Determines and coordinates project components such as project scheduling and assignments.
- Assigns and reviews the work of other business analysts.
- Provides expertise, guidance, and direction to assigned staff.
- Reviews results and verifies that requirements have been incorporated into individual components of the project and into the final product.
- Participates in the modification and enhancement of existing systems.
- Designs, re-engineers and develops new major systems, sub-systems, and configures third-party supplied solutions.
- Provides input to the supervisor regarding staff and contractor performance on projects.
- Maintains satisfactory working relationships with others.
10% Analyzes and recommends new procedures and techniques to improve requirements gathering, articulation, process, and data modeling, testing and documentation process:
- Prepares and makes presentations to large and small audiences.
- Provides mentoring and training to other staff when required.
10% Keeps abreast of new developments in the Information Technology (IT) field:
- Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and maintain current on IT products, vendors, techniques and procedures.
- Attends demonstrations and exhibitions related to assigned operations
- Travels when held off-site.
5% Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
