Program Coordinator, Trauma Quality Programs

at American College of Surgeons in Chicago, Illinois, United States

Job Description


About the American College of Surgeons
The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 80,000 members and is the largest organization of surgeons in the world. For more information, visit .
The ACS Committee on Trauma (COT) aims to develop and implement programs that support injury prevention and ensure optimal patient outcomes across the continuum of care. This role falls within the Trauma Quality Programs for the COT. These programs set the standards for optimal care of the injured patient, send auditors to ensure that hospitals are meeting those standards, provide hospitals with data reports on patient outcomes, and tools to improve clinical care.
Summary: The Program Coordinator provides ongoing coordination and suppot for various Trauma Quality Programs and activities including the NTDB, TQIP/TQIP Collaboratives, VRC, and the TQIP Annual Conference. This includes coordinating new participant on-boarding and facilitating the ongoing billing and contract maintenance processes for participants in these programs. The Program Coordinator provides customer support, follow-up, and tracking related to these activities and serves as a primary point of contact for participants in the Trauma Quality Programs and registrants for the TQIP Annual Conference. In addition, this person assists with managing projects and facilitating communication among team members.
This exempt position will report to the Senior Program Manager, Operations, Trauma Quality Programs, in the Division of Research and Optimal Patient Care. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.
Required/Preferred Education and Experience:
Bachelor's degree or higher from an accredited college or university is required.
Excellent communication skills, both verbal and written, required.
Strong working knowledge of Microsoft Office products (Outlook, Word, Excel, and PowerPoint) and the ability to learn new software required.
2+ years of experience that includes customer support and project coordination in a professional office environment preferred. Association or event coordination experience is a plus.
Project management experience is a plus.

Comprehensive Benefits:
We're committed to attracting and retaining top talent via valuable benefits!
Vacation, personal, and sick hours including 13 paid holidays per year
Hybrid office schedule
Medical-comprehensive coverage through BlueCross BlueShield
Dental, Vision, and Prescription drug program
403(b) Matching Program
Pension Plan
Flexible Spending Medical/Dependent Care
Employee Assistance Program
Short Term/Long Term Disability
Life Insurance
Domestic Partner Coverage
Plus many other great benefits!

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to or call (312) 202-5000 and let us know the nature of your request and your contact information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer of Minorities, Females, Protected Veterans,
and Individuals with Disabilities
•All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans. 
•Please view Equal Employment Opportunity Posters provided by OFCCP  here.

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Job Posting: 10956833

Posted On: May 24, 2023

Updated On: Jun 21, 2023

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