at G&W Electric Company in Bolingbrook, Illinois, United States
Innovating since 1905, G&W Electric has grown into a global leader in engineered electrical power grid solutions. Working with us means joining a worldwide team of passionate manufacturing professionals striving to continually improve the technologies the world depends on to deliver safe, reliable electricity. Our culture is focused on employee success, so we foster an entrepreneurial environment that encourages everyone to thrive.
Reporting to the Manager, Order Management, this position will manage multiple complex order-related projects as assigned. The OM Project Manager will become involved at the opportunity/quote phase and will lead the all aspects of projects through shipment and ultimate customer satisfaction. This includes working with external customers and sales reps to establish customer expectations, as well as driving G&W's internal departments to meet project commitments.
Lead Project Management of approximately complex orders as assigned.
Review orders and ensure preparation of necessary check sheets (technical documentation) so that drawings and manufacturing time can be scheduled. This activity will be focused on the most complex quotes.
Create and manage to project schedule
Consult with various departments within G&W Electric as appropriate to resolve technical and scheduling issues that arise during order life cycle of the order.
Ensures order development activity is customer focused, results orientated, performance driven and in compliance with all applicable internal and external requirements.
Maintain strong support for and interact with the Regional Vice Presidents and outside sales representatives in the bid process which includes all order management activities.
Provide timely and effective communication to internal and external customers. Internal customers are defined as any G&W Entity; external customers are defined as any G&W Sales Representative, Regional Vice President and end users of G&W equipment.
Maintain customer files, including customer's specific requirements as defined within the team's protocol including but not limited to ISO or G&W Work Instruction or procedure.
Check approval drawings for accuracy before they are transmitted to the customer.
Liaise with Finance Department to ensure timely invoicing and payment where applicable. Request performance bonds through finance.
Ensure all submittal documentation is developed and sent to the end user or sales representative in the agreed upon time.
Order validation and manage design changes after the purchase order is received
Why join us? G&W enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our greatest asset is our employees. We owe our success to the initiative and talents of highly skilled individuals within our team-based organization. Our goal is to set the standard for customer satisfaction by ensuring a superior level of service, performance and innovation. As a global organization and industry leader, we are committed to cultivating an engaging work environment that embraces our core values and develops our talent. Our continuous focus on growth and innovation means that you become part of a company that provides challenging opportunities, rewards excellence and combines your individual expertise to achieve a higher level of shared success. Together, we light the world!
"G&W Electric is proud to be an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
VEVRAA Federal Contractor"