at College of Lake County in Grayslake, Illinois, United States
Job Description
Student Support Assistant, Adult Education Testing - PT Flex
Internal Position Title: Student Support Assistant*, Adult Education Testing - PT Flex
Posting Number: S02271
Department:: Adult Education Testing
Position Type: Part-Time Flex
Job Family: Part-Time Flex
Summary:
The College of Lake County is looking for a Student Support Assistant, PT Flex, to join the team in the Adult Education Enrollment Services office. The Student Support Assistant provides up to date, accurate information and assistance to students, faculty, and community. Responsible to deliver comprehensive general information regarding all aspects of college procedures, Adult Education and ESL programs and services that pertain to the enrollment process, as well as handling confidential information pertaining to our students. The Student Support Assistant will assist the Enrollment Services Specialists with intake, testing events, and reviewing student information in various databases. This position provides student support services at all campuses.
In 2023, CLC became a Leader College meaning we are comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences.
We not only include Diversity in our values, but we demonstrate it in our hiring of Staff and Faculty. CLC has earned national recognition by Achieving the Dream as a Leader College based on our intentional work to improve key student milestones that correlate to student completion.The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni.
Required Qualifications:
1. High School diploma or equivalent.
2. Commitment to providing excellent customer service.
3. Proficient computer skills (typing, emailing, conducting web searches).
4. Problem solving skills.
5. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.
Desired Qualifications:
1. Experience working with databases.
2. Ability to multitask between various computer programs and assisting students.
3. Experience with Microsoft Office Suite.
4. Bilingual (English/Spanish).
Posting Date: 05/25/2023
Closing Date:
Expected Start Date:
Special Instructions Summary: - This is a part-time flex position and employment shall be on an at-will basis, the duration of which shall be in accordance with the needs of the College of Lake County.- Part-time flex employees are not eligible to participate in any benefits program at the College, including tuition reimbursement, tuition waiver, health insurance or paid time off.*This is a grant funded position; continued employment in this position is based on external funding sources.
Pay Rate: $14.58/Hour
Full-Time/Part-Time: Part Time Flex
Location Lakeshore
Total Hours Per Week: Up to 19 hours.
Work Schedule:
Monday - Thursday 9 am - 1:45 pmMonday/Wednesday at Lakeshore campusTuesday/Thursday at Southlake campus(Some flexibility for evening hours; up to 19 hours per week)Some Fridays and Saturdays may be required with advanced notice.
Software Testing Required: None
Interview Process Requirements: None
EEO Statement:
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.
Summary of Essential Functions:
1. Review data in DAISI, PeopleSoft, TopsPro, and STARS.
2.Proctor state approved standardized tests.
3. Assist students during registration and testing events.
4. Assist students who drop-in/intake.
5. Provide over the phone and email customer service.
6. Working from other campuses and traveling between campuses is required.
7. Perform other duties as assigned.
To apply, visit
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The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE/AA/M/F/D/V
