at Gardant Management Solutions in South Elgin, Illinois, United States
Job Description
a Under the supervision of the Executive Director, the Assistant Executive Director is responsible for assisting with operations. This includes internal marketing, Medicaid billing, QA, resident and family relations and special projects in accordance with established policies and procedures. * The Assistant Executive Director along with the Executive Director is responsible for establishing and maintaining public relations and census development programs for the facility. He/she must insure the facility meets/exceeds budgeted census levels by marketing the facility’s services to current and potential referral sources in the community. * Develops and maintains working relationships with key referral sources, such as CCU’s, hospital discharge planners, physicians, home health agencies, Senior Centers, Health Dept, etc. * Plans and coordinates, with Administrative approval, special marketing events. * Conducts facility tours for prospective residents, families and visitors. * Works to resolve resident or family concerns in conjunction with the Executive Director. * Assists residents/families in rental application process and ensures completeness. * Completes third party income verifications. * Conducts lease signing process with residents/families. * Maintains documentation for resident files and oversight of financial files. * Coordinates and completes yearly recertification process. * Provides Executive Director with ongoing reports (IHDA AND IDPA compliance). * Submits required documents for IDPA reimbursement. * Maintains records of residents’ current status with Medicaid process/updates business office. * Collects Medicaid cards and link cards upon admission and as necessary. * Inputs billing information to DHS and the handling of turnaround documents for the billing of Medicaid secondary to business office manager. * Maintain a safe working environment and adhere to facility safety program at all times. * Assist with special projects as assigned by the Executive Director or Regional Director. Education/Experience: The Assistant Executive Director must meet the requirements as established in the Illinois Department of Public Aid’s Supportive Living Facility (SLF) regulations. He/she must be able to perform each of the essential position functions and meet the facility’s health assessment requirements.
