at Ann & Robert H. Lurie Children's Hospital of Chica in Lake Forest, Illinois, United States
Job Description
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
LocationAnn & Robert H. Lurie Children's Hospital of Chicago
Provides translation services organization wide to aid patients and families with Limited English proficiency navigate their care through our medical center. When needed, provides complex medical interpreting services to aid patients and families with Limited English proficiency in their communication with Lurie Children's staff regarding health care needs and interventions. Provides excellent customer service to staff, peers and families modeling organizational values.
Job Description1. Translates, edits and proofreads documents of varying complexity into Spanish, prioritizing patient care related documents to aid patients and families with limited English, such as after visit summaries, letters and patient education information.
2. Translates, edits and proofreads documents of varying complexity into Spanish as requested organization wide, mainly documents related to research, marketing and internal communication, amongst others.
3. Responds to translations requests in a timely manner and provides customer service to staff and team members with pending inquiries.
4. Maintains accurate statistics of requested and completed work on documentation platform.
5. Aids on the completing and processing of monthly charges related to research.
6. Provides complex medical and general interpreting services to aid patients and families with Limited English proficiency in their communication with Lurie Children's staff regarding health care needs and interventions.
7. Serves as liaison between patient/families and hospital staff to convey patient customer service needs and cultural specific issues/concerns.
8. Covers department manager tasks as needed
9. Provides technical and systems level support to newer interpreters.
10. May serve and represent division group in hospital wide committees
11. Other job functions as assigned.
Education
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children's facilities
Discount purchasing program
Lurie Children's and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email:
EEO/AA Employer/Vets/Disability
