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Office Support Associate (15338)

at Southern Illinois University Edwardsville (SIUE) in Edwardsville, Illinois, United States

Job Description


Southern Illinois University Edwardsville

Illinois Residency Requirement: This position requires current Illinois residency to apply.

The Office Support Associate provides clerical and administrative support for the Bursar’s Office at SIUE. The selected candidate will handle daily duties including but not limited to:

  • Maintain greetings on the telephone system and share in the responsibility for answering the telephone for the Bursar's Office, assisting in the management of answering student and parent inquiries about all matters related to the students account and directing the call to other Offices as needed.
  • Processes returned mail, including search for valid address and contacting current and former students.
  • Assist with Tuition and fee data input/output review and data and the Tuition and Fee Estimator changes.
  • Monitor daily bursar jobs for errors and report errors to appropriate Bursar supervisor.
  • Contacts vendors, or other research, to evaluate products and services required for the Bursar's Office operation.
  • Coordinate the purchase of office supplies, equipment, schedule repairs, and establish annual maintenance contracts for office equipment.
  • Serve as department purchasing card (P-card) cardholder and manager, reconcile card transactions, process requisitions and invoice vouchers, and requests reimbursements, allocations and transfers from various University units.
  • Maintains personnel records for the Bursar's Office. Prepares time records and updates Banner for vacation/sick/other hours.
  • Prepares new hire and termination records. Updates various administrative documents used by employees. Maintain paper and electronic filing system for department record retention policy.

Further duties and responsibilities may be assigned based on the needs and goals of the department.

To Apply for this Vacancy:
This position is a Civil Service vacancy. It closes to applicants at 11:59 p.m. CST on the posting end date. When applying through the HireTouch system, please be sure to complete updated 2023 forms that are attached to the job located under your Applicant Profile box (refresh browser if needed).

Applicants must submit an updated and complete Civil Service Application, which must include complete employment history, through HireTouch. The application is the last form in the document package. If you do not possess any employment history, you must indicate this within the employment history section of the application. Your application should reflect a thorough list of relevant skills and experience related to the minimum qualifications listed for this position. While a resume may be submitted with the application, data for each employer must be listed on this application form. (The words "See Resume" may only be used as a substitute in the section entitled "Specific Duties Performed" not for a list of employment history.) If the Civil Service application is incomplete you will not be considered for the position as our office will be unable to evaluate your s
Equal Employment Opportunity/M/F/disability/protected veteran status

PI217962393

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Job Posting: 10967154

Posted On: Jun 01, 2023

Updated On: Jun 08, 2023

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