at Apex Systems in CHICAGO, Illinois, United States
The Support Engineer will work with the team that is responsible for the day to day maintenance and support of our Enterprise Active Directory environment comprising of over 200 domain controllers, and 10 domains across multiple forests.
Applicant must have solid fundamentals and understanding in the following Active Directory technologies:
-AD Domain Controller Promotion/Demotion processes, and LDAP troubleshooting
-A firm understanding of troubleshooting, creating and managing Group Policy Objects. Knowledge of AGPM is a plus.
-An understanding of scopes, subnets and sites, the AD MMC that hosts these objects and what role this mmc plays
-What is DNS, how it relates to AD as a whole, what types of records populate DNS in an enterprise Active Directory Domain infrastructure
-A solid understanding of not just the Users and Computers mmc but what security groups are, delegation of rights and best practices in user and computer management. Automation knowledge in object management is a plus.
-Experience in change management processes. Familiarity with Service Now ticket management platform is a plus.
-Be comfortable with being part of an on-call rotation for teams and be available to jump in and assist on-demand.
The support engineer needs to be able to work in a team atmosphere, able to learn quickly, and be a self-motivator. They will need solid documentation skills and be able to follow the ITIL Change Management process.
Contractor Levels and related experience:
3 - 5 years experience specifically in day to day operations of an enterprise sized Active Directory, Group Policy Management, Sites and Services, DNS and DHCP. Additionally the candidate should have experience in one way and bi-directional trusts across forests and sub domains.
The candidate should be able to perform engineering level work on Active Directory and Domain administration and demonstrate the ability to be a subject matter expert in AD technologies
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at firstname.lastname@example.org or 844-463-6178.
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