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Health Unit Coordinator- McHenry Endoscopy Part-Ti

at Northwestern Memorial Healthcare in McHenry, Illinois, United States

Job Description

Location McHenry, Illinois
Business Unit McHenry Hospital
Job REQID 99170
Job Function Administrative Support
Shift Day Job (1st)


At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$6,000 Student Loan Repayment ($3,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year($125 for part-time)
Annual Employee Merit Increase and Incentive Bonus
Paid time off and Holiday pay
Description
The Health Unit Coordinator reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Health Unit Coordinator performs unit-based reception, clerical, medical record and patient registration functions. This position is capable of setting priorities and handling emergency situations in a calm manner.
The Coordinator is customer-oriented and able to communicate with all levels of staff and patients and their families. This role serves as liaison between patient care units and all other patient related departments. The Coordinator manages the overall unit workflow in concert with the charge RN and/or assistant manager.
Responsibilities:
Presents a friendly, approachable, professional demeanor and appearance.
Provides accurate information and timely updates to patients and customers.
Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
Provides directions or help to patients and customers with finding their way.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
Demonstrates teamwork by helping co-workers within and across departments.
Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
Uses organizational and unit/department resources efficiently.
Manages work schedule efficiently, completing tasks and assignments on time.
Contributes to opportunities and processes for continuous improvement.
Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
Communicates effectively and works cooperatively with other team members.
Has respect for and understanding of other disciplines.
Coordinates all work with the Manager and Charge Nurse.
Communicates appropriately and clearly to Manager, Charge Nurse, co-workers and physicians.
Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.
Retrieves all lab results from computer and bring results to the attention of the nurse caring for the patient.
Interacts professionally with patients/family and provides explanations and verbal reassurance as necessary.
Prepares medical records for new admissions and disassembles the chart and forwards to Medical Records upon patient discharge.
Maintains proper record assembly contents in chronological order behind tabs.
Obtains necessary signatures and documents. Aware of Petition and Certificate process in regard to Involuntary Admissions.
Transcribes accurately and clarifies handwritten, orders set physicians orders and clinical data. Enters and verifies orders in the computer to ensure timely and accurate delivery of medications, supplies, diagnostic/therapeutic tests/services.
Seeks out and obtains learning opportunities.
Participates in professional growth and development activities and shares knowledge from continuing education programs with co-workers.
Demonstrates computer competence for order entry, results, documentation, policies, etc.
Manages and operates equipment safety and correctly.
Demonstrates the ability to be flexible, organized and function under stressful situations.
Demonstrates confidence and success with multiple, high level, time sensitive tasks.
Answers telephone, monitors unit closed circuit camera, and intercom/door entry system in a polite manner and communicates... For full info follow application link.

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability or sexual orientation.

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Job Posting: 10974381

Posted On: May 31, 2023

Updated On: Jun 30, 2023

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