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Process Consultant II

at Health Care Service Corporation in Naperville, Illinois, United States

Job Description

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This position is responsible for supporting the process leaders/process stewards in planning, defining, developing, and executing on Population Health Management. Providing guidance, and support for business process activities and methods to the super process leaders/process steward. Supporting team activities, deliverables, and issue resolution. Providing support for key activities with the Plans including data collection, metric definition and analysis, and root cause analysis. Supporting development and evolution of HCSC business process management methodology. Identifying best practice standards, guidelines, procedures, and tools for analyzing, designing, and implementing process improvement initiatives.

This position will be Remote / Telecommute

JOB REQUIREMENTS:
Bachelor Degree or 4 years business experience.
4 years experience in process improvement and development of business metrics.
4 years experience in health care role involving judgment and analytical skills.
Experience in leading, developing, or managing employees.
Clear and concise verbal and written communication skills.
Experience working with all levels in the organization, leading projects and problem resolution.
Experience facilitating group meetings including representing the company with external customers.
Proficiency to include Word, Excel, PowerPoint, and Lotus Notes.
Analytical and organizational sills including experience in meeting deadlines.

PREFERRED JOB REQUIREMENTS:
Registered nurse, preferred
2 years accreditation or clinical Population Health experience (i.e., NCQA, URAC)
Experience with Population Health Management and NCQA Health Equity
Experience with health plan operations
Experience working with a project management methodology.
Experience using quality improvement program such as Total Quality Management (TQM), or Six Sigma.
Ability to travel.

#LI - Remote
#LI-AK1
We encourage people of all backgrounds and experiences to apply.Even if you don't think you are a perfect fit, apply anyway - you might have qualifications we haven't even thought of yet.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

BCBSTX complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

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Job Posting: 10976394

Posted On: Jun 01, 2023

Updated On: Jun 20, 2023

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