at University of Illinois at Chicago in Chicago, Illinois, United States
Job Description
Extra Help - Ticket Sales Specialist - Intercollegiate Athletics
This Position is temporary, non-benefits eligible, and is limited to 900 hours.
Hiring Department: Intercollegiate Athletics
Location: Chicago, IL USA
Requisition ID: 1019386
Posting Close Date:7/5/2023
About the University of Illinois Chicago
UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.
Description:
Position Summary
The Extra Help Ticket Sales Specialist will sell all tickets and related products for UIC Athletics. The emphasis will be on full season packages, partial plan packages and group ticket sales. We are committed to providing members of our team with a solid foundation upon which one can build a career in the sports industry. Individuals in this position will benefit from an on-going training program where they will learn the best sales techniques, practices, and valuable skills that will help them be successful within the industry.
Duties & Responsibilities
Generate sales of full menu of ticket products including, but not limited to full and partial season ticket packages and group ticket packages.
Make 45+ calls/day from lists provided to sell full and partial season ticket packages and group tickets; generate own leads through referrals, networking, social selling and effective research.
Create and develop new business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling, and events.
Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements.
Effectively manage incoming sales calls from prospective clients for all ticket sales products.
Meet or exceed assigned sales goals for all ticket products.
Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions.
Work events and games as assigned to support ticket sales efforts and promotional initiatives.
Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps.
Represent the Flames professionally on game night while interacting with clients and prospects.
Perform other related duties and participate in special projects as assigned.
Perform other related duties and participate in special projects as assigned.
Qualifications:
Minimum Qualifications
High School Graduation or equivalent
Two years of ticket office or customer service experience that included cash handling and reconciliation and compliance audits.
Preferred Qualifications
Bachelor's Degree
Strong organizational skills, time management skills and attention to detail required.
Strong verbal and written communication skills.
Past experience or internships with a team, college or in the sales industry is preferred.
Ability to work collaboratively with others, establish a rapport and build strong interpersonal relationships.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit to view our non-discrimination statement and find additional information about required background checks, sexual... For full info follow application link.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The University of Illinois at Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.
