Hospitality Assistant

at SCI Shared Resources, LLC in Springfield, Illinois, United States

Job Description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

As a family/guest facing team member, compassionately addresses family and guests. Work with kindness and compassion honoring the deceased. Prepares room set-up, breakdown, and cleaning including refreshments, floral, and family mementos for funeral services and events.


+ Prepares rooms for services and events. Physically moves and sets up chairs, tables, easels, podiums, photos and other personal keepsakes or mementos of client families. Displays floral arrangements that may weight up to 50 pounds, photos, easels, and similar momentous. May arrange caskets and urns.

+ Prepares table for refreshments.

+ Monitor and maintain cleanliness, sanitation, and organization during event

+ After event, pack up family mementos and provide to the family upon departure or arrange for delivery.

+ Cleans up room ensuring proper disposal of trash as well as care and storage company items. Clean, vacuum and sanitize area after events. Process Laundry. Restock supplies; alert management to low inventory.

+ Greet customers in a polite, positive manner. Anticipate customers’ needs and respond promptly. Accommodates the needs of the family during services or visitation. Resolve customer issues and alert management when needed

MINIMUM Requirements


+ High school diploma or equivalent


+ Event coordination, hostess or hospitality experience preferred

Knowledge, Skills and Abilities

+ High level of compassion and integrity

+ Ability to follow instructions given over the phone or in person

+ Ability to maintain composure in challenging situations

+ Ability to maintain confidentiality

+ Ability to work days, weekends and evenings as needed

+ Ability to lift a minimum of 50lbs.

+ Ability to stand for long periods of time

+ Ability to work with a diverse group of individuals

+ Ability to take initiative and solve problems (improvise and overcome)


Work Environment

+ Professional Dress is required when in contact with families

Work Postures

+ Continuous periods of time standing

+ Climbing stairs to access buildings may be necessary

Physical Demands

+ Physical effort to push/pull carts, vacuum cleaner and lift serving dishes

+ Ability to lift and carry up to 50 lbs

Work Hours

+ Work is beyond standard business hours, including evenings and weekends

Postal Code: 62703

Category (Portal Searching): Administration and Clerical

Job Location: US-IL – Springfield

Job Profile ID: F00300

Time Type: Part time

Location Name: Butler Funeral Home & Cremation Tribute Center-Springfield

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Job Posting: JC242242045

Posted On: Jun 19, 2023

Updated On: Oct 05, 2023

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