Sales Manager, GEM

at Delaware North in Naperville, Illinois, United States

Job Description

The Opportunity

Delaware North Gaming is searching for a Sales Manager to join our team at GEM in Naperville, Illinois. Our ideal candidate is driven to success, focused on completing tasks and delivering on expectations, and knowledgeable of Illinois gaming rules and regulations. This position includes a company car, gas card and monthly bonuses. This role will cover Northwest of Naperville up to Rockford.


Minimum – Anticipated Maximum Salary: $46600 – $61800 / year

The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at .


At Delaware North, we care about our team member’s personal and professional journeys. These are just some of the benefits we offer:

+ Health, dental, and vision insurance

+ 401(k) with company match

+ Performance bonuses

+ Paid vacation days and holidays

+ Paid parental bonding leave

+ Tuition and/or professional certification reimbursement

+ Generous friends-and-family discounts at many of our hotels and resorts


+ Build and maintain a relationship with site locations.

+ Understand licensing and application process, renew contracts, and ensure licenses are current for site locations.

+ Create promotions and analyze successes for each site location.

+ Ability to create a strategic marketing plan for each assigned site location.

+ Ability to implement marketing plan and grow location’s business.

+ Maintain departmental budget and manage promotional expenses for assigned site locations.

+ Complete understanding of all Illinois Gaming Board rules and regulations.

+ Ability to make decisions and remain compliant with said rules and regulations.

+ Manage other departments during location upgrades, machine moves, machine repairs, etc.

+ Manage relationships with 100+ assigned site locations.


+ Ability to obtain and maintain a terminal handler’s license and a state driver’s license.

+ Minimum of 3 years’ related experience, supervisory experience preferred.

+ Ability to route/map collection routes, working knowledge of VGT and RT’s used in industry and collections/drop process.

+ Awareness of safety and security practices.

Who We Are

Delaware North Gaming operates GEM – Gaming & Entertainment Management – Illinois LLC – in Naperville, Illinois. GEM provides the best gaming equipment, video gaming terminals, and services for casino operations. Delaware North Gaming offers a wide variety of gaming options such as player slots and video gaming machines, table games, poker rooms and tournaments, and mobile sports betting.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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Job Posting: JC245977397

Posted On: Aug 17, 2023

Updated On: Oct 07, 2023

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