at Southern Illinois University Edwardsville (SIUE) in Edwardsville, Illinois, United States
Job Description
Southern Illinois University Edwardsville
Illinois Residency Requirement: This position requires Illinois residency within 180 calendar days of the start date.
The Office of the Registrar is currently seeking to fill the position of Admissions and Records Assistant to provide personalized service to students and other clients of the University, and serve as the primary source of information for clients inside and outside the University who contact the Service Center.
Responsibilities and Duties:
Responds to walk-in clients by transmitting factual information, explaining University policy and procedures, clarifying University documents, resolving student problems, referring clients to appropriate University offices or taking appropriate action.
Performs registration, schedule changes, withdrawals and tuition calculations, processes student ID cards and debit plan deposits using the computerized student information system and other computer-based applications.
Assists clients in requesting and completing a wide variety of University forms including schedule changes, withdrawals, transcript requests, applications for graduation, application for admission, name and permanent address changes, etc. and reviews documents for completeness and accuracy.
Assists clients in the use of Cougar Net, including resetting of PINs.
Answers telephones by answering many inquiries from personal knowledge, referring calls to appropriate individuals or offices, or taking other appropriate action.
Performs data entry for a variety of documents and codes data using a complex coding system.
Scans and links documents into document imaging, files and sorts documents, collects information for recurring or monthly reports and assists with notification to faculty and students including preparation of mailing materials.
Benefits Package
SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at percentage of appointment) including:
*Medical, dental and vision insurance; *University tuition waivers (full-time receive 100% waiver of tuition)
*Life insurance;
*SURS retirement plan;
*Supplemental retirement savings plans;
*Paid vacation and sick leave accrual;
*Generous holiday schedule/paid holidays;
*WorkLife programs;
*Employee Assistance Program (mental health and wellness);
*Employee discounts (local and national retailers);
*Flexible Spending Account Program;
For more about our benefits and employee services, visit: https://www.siue.edu/human-resources/benefits
How to Apply!
***Civil Service positions do not require an exam unless stated otherwise***
Below the description, click “Apply for Position”. If you have not applied with a role with us previously, please register for a Hire Touch account. Complete the forms that are attached to the position. Refresh browser if documents do not load.
Civil Service Application Tips:
-In order to qualify for the role, it is important that your comple
Equal Employment Opportunity/M/F/disability/protected veteran status
PI228861302
