at Guidehouse in Springfield, Illinois, United States
Job Family :
Systems Engineering (Digital)
Travel Required :
Clearance Required :
Ability to Obtain NACI
What You Will Do : ?
+ Serve as the advanced knowledge expert for all Linux environments.
+ Collaborate with multiple teams to design, develop, test, implement, and support technical solutions in a full-stack development tools and technologies environment.
+ Work with developers, scientists and folks of diverse backgrounds to better understand business processes and requirements.
+ Provide support, oversight and coaching to complex tickets and change request implementation steps.
+ Advocate proper use of federal government security policies (compliance, hardening, vulnerability mgmt).
+ Proactively ensure the highest levels of systems and infrastructure availability.
+ Assess, review and enhance current operational processes (backups, patching, configuration management, etc.)
+ Attend change, problem management, AAR and other review boards as required.
+ Monitor incident trends and coordinate process improvement and proactive resolution processes.
+ Deliver enhanced ways to monitor system health and configurations in order to ensure system health and functionality as well as remediate problems/issues in a timely manner.
+ Develop, implement, and coach processes and SOP’s for O&M and incident response.
+ Present to executive management incident debriefs, root cause analysis reports, design and automation improvements.
+ Must be familiar with source and artifact control, configuration and knowledge management.
+ Apply ITIL/ITSM principles to support day-to-day enterprise operations.
+ Be a customer advocate by consistently meeting, exceeding expectations and incorporating customer service into all aspects of work.
What You Will Need :
+ BA/BS Degree and at least 8-10 years of experience. In lieu of a degree, 4 additional years of demonstrated experience will be required.
+ 8-10 full-time years of progressive operations experience into an enterprise setting, including demonstrated O&M experience (advanced troubleshooting, patching, hardening, etc.).
+ 8+ full-time years of progressive Enterprise Linux expertise leading to RHEL8+ required with demonstrated experience using tools like Satellite and IDM.
+ Minimum of Red Hat Certified Engineer (RHCE) or Red Hat Certified Administrator (RHCA) – or able to obtain it within 90 days.
+ Extensive (5+ years) infrastructure and Linux/Unix based application support experience.
+ High proficiency (5+ years) of Ansible playbooks and scripts written in Perl, Python and various shells.
+ 3+ years of VMware experience.
+ Ability to perform rotational on-call support in a 24×7×365 operational environment.
+ Ability to manage multiple competing priorities effectively.
+ Excellent oral and written communications skills, as well as excellent interpersonal skills to deal with multiple contractors and government organizations.
+ U.S. Citizen or Green card is required for the position.
+ Candidate must successfully pass a Federal Background Investigation.
What Would Be Nice To Have :
+ Current or previous government contract experience
+ VMware VCP Certification
+ Dell Infrastructure expertise
+ Ansible Automation Platform experience
+ BigFix hands on experience (patching module)
+ NetApp experience
+ ServiceNow experience
The annual salary range for this position is $136,700.00-$205,100.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
+ Medical, Rx, Dental & Vision Insurance
+ Personal and Family Sick Time & Company Paid Holidays
+ Parental Leave
+ 401(k) Retirement Plan
+ Group Term Life and Travel Assistance
+ Voluntary Life and AD&D Insurance
+ Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
+ Transit and Parking Commuter Benefits
+ Short-Term & Long-Term Disability
+ Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
+ Employee Referral Program
+ Corporate Sponsored Events & Community Outreach
+ Care.com annual membership
+ Employee Assistance Program
+ Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
+ Position may be eligible for a discretionary variable incentive bonus
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.