at Alight Solutions LLC in Chicago, Illinois, United States
The Digital Product Release Manager is responsible for scheduling, coordinating, and managing the Alight Worklife platform releases including multiple applications across various portfolios and programs. This position partners closely with cross-functional stakeholders including Product Strategy, Product Management, Marketing, Operations, Compliance, Legal, Engineering, Adoption and Client Delivery to guarantee operational readiness.
This role will also work with Product & Technology management to improve software release processes and practices associated with continuously building and deploying software solutions to our clients.
Caring for today:
Maintaining the product release schedule for all core services and ensuring alignment across key partners and vendors
Responsible for creating the release calendar, socializing it with key teams and communicating it to business stakeholders
Negotiating, planning and monitoring product release activities & milestones to ensure milestones are met and the integrity of the release can be measured
Managing relationships and coordinating work between teams across the company including Marketing, internal and strategic communications, Client Delivery, Sales, and other key stakeholders
Managing risks and resolving issues that affect the product release scope, schedule and quality
Leading and coordinating the Go-Live activities including the execution of the deployment Plans and checklists. Conducting release readiness reviews, milestone reviews, and business Go/No-Go calls
Coordinating & overseeing product release communications, release details and schedules to our stakeholders as required
Coordinating and ensuring product release documentation for end users (e.g. release notes, solution details, knowledge transfer materials, etc.) are delivered on time and with high-quality
Providing regular status reporting to leadership
Producing, maintaining, and continuously improving product release management guidelines documentation
Maintaining a release repository and managing key information such as build and release procedures, dependencies, and notification lists
Building for the future
Creating a release framework and change management plan that will help Alight continue its transformation to a platform-first, SaaS software company. Building coalitions among stakeholders with their own department objectives ensures our customers are happy and our users are the center of the solutions we release.
Knowledge, Education, Certification, Skills & Technical Proficiencies
Above all else, we're looking for someone who will excel at working in a dynamic and evolving department and role as Alight continues its exciting transformation. The ideal candidate is flexible in approach yet steadfast in wanting to deliver high-quality experiences to our clients on schedule. Other skills and experience include:
3-5 years of experience running and managing release processes as a release manager, product manager, or program/project manager in a SaaS software company
Demonstrable experience with creating and executing projects
Demonstrated ability to coordinate cross-functional work teams toward task completion
Exceptional communication and negotiation skills; articulate and can influence others
Strong leadership, drive, and motivational skills; ability to deliver results independently
Excellent organizational, planning, analytics, and prioritization skills
Demonstrable experience in change management at the business division level or higher
An eye for detail, particularly in communication materials to internal and external stakeholders
Advanced knowledge of software development lifecycle
A high standard for quality deliverables and software, and a willingness to help others achieve that same level of quality
Understanding of our markets, industry, clients, and system capabilities
Ability to develop and sustain positive partnerships across diverse and global teams
Having an informed opinion about best release practices for a platform-first, SaaS company
Alight is a diverse company looking for great people of all backgrounds and experiences. We encourage you to apply even if you feel you may not meet all the qualifications listed above.
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with... For full info follow application link.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an