Enterprise Care Innovation and Quality Intern

at Medical Home Network in Chicago, Illinois, United States

Job Description

Are you ready to join a passionate community of people who are changing how health care is delivered?  A place where you will find a career you love while truly making a difference building healthier communities.  If this sounds like you, we would love to have you apply as an Enterprise Care Innovation and Quality Intern with Medical Home Network (MHN)!


 MHN is a not-for-profit collaborative that has fundamentally changed how care is delivered. Our proven model of care unites provider communities and diverse healthcare entities around a common goal: to redesign healthcare delivery and transform the way care is managed.



  • Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
  • Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
  • Competitive benefits program including Medical, Vision, Dental, HSA, FSA, and 401k.
  • Fitness reimbursement, commuter benefits, and tuition assistance.
  • Great work life benefits- Paid time off, sick time, and 12 paid holidays.
  • Candidates local to Chicago will work a hybrid schedule, 2 days on site 3 days remote. We are open to remote for candidates in AK, CA, CO, DC, FL, IN, MI, MO, NC, NY, NM, OK, TX, WI.
  • This is a 40 hour a week internship, but we are open to candidates currently pursuing a master’s degree that can work a 20–30-hour work week.



In collaboration with the Medical Director- Markets, Director of Enterprise Care Innovation and Quality, and other key staff within the Clinical Team, this position supports the evolution of enterprise care innovation, quality programming, disease management, and expansion of market success. Reporting to the Director of Enterprise Care Innovation and Quality, this individual will contribute to creating a culture of provider and care management team engagement at all levels of each organization through the employment of ongoing reporting and support. The position also supports the coordination of grants, special projects and consulting opportunities.



  • Under the direction of the Director, manages regular reporting and monitoring of care management processes and special projects.
  • Completion of ad-hoc analyses related to quality metrics, partnership and grant programming.
  • Creates documents such as progress report formats, process flowcharts, and other performance tools such as dashboards, control charts.
  • Facilitates the operations of grant and other project work including establishing agendas, tracking progress and outcomes.
  • Coordinates internal and external meetings. This includes, but is not limited to, scheduling, slide preparation, production of minutes and following up on open task items.
  • Works alongside Medical Director, Director and external stakeholders to support the implementation and scaling of the model of care across different markets throughout the country.
  • Ensures Market Clinical Team presentations are prepared for clinical leadership across the markets.
  • Compiles research and literature reviews to support new and existing programming, as requested.
  • Collaborates with other MHN divisions and most significantly with the Project Management, and the Mathematics, Data, and Analytics Team (MDAT). 
  • Organizes ACO Annual Report to ensure compliance with NCQA requirements for reaccreditation.
  • Completion of other duties as assigned.



  • Bachelor’s degree with a health care related major or minor preferred.
  • 1-2 years of healthcare experience, including internships OR pursuing master’s degree in a healthcare related field (MPH, MHA)
  • Excellent organizational skills and data analytical skills
  • High level of proficiency in Microsoft Excel and PowerPoint
  • Excellent oral, written, and interpersonal communication skills
  • Ability to work collaboratively with a passion to contributing to a changing health care landscape.
  • Ability to work independently and on a diverse team; must be able to multi-task, prioritize and work under deadlines.



  • Ability to thrive in an environment where multiple ongoing projects are the norm
  • Knowledge of health organizations such as ACOs, Hospitals, FQHCs and physician groups
  • Experience in creation of control charting and Quality Improvement methodologies
  • Experience in Visio and workflow development
  • Knowledge of disease state processes
  • Strategic thinking
  • Ability to adapt to and thrive in a fast-paced environment.



Medical Home Network is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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Job Posting: 11293766

Posted On: Sep 18, 2023

Updated On: Oct 18, 2023

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