at Highmark Health in Springfield, Illinois, United States
Job Description :
This job is accountable for the development and product management of a service and or analytic product within the organization with a unique focus on the applicable business unit. The incumbent is the primary point of contact to agile, large cross-functional teams on behalf of the customer to identify the product requirements for development. The incumbent is accountable for the product’s ability to produce business value by focusing on the translation of strategy to agile execution. Oversees priority, scope and the validation of work that is required in order to deliver a quality product. Will need a deep understanding of the product, the market, business strategy and operating model. Accountable for the alignment with product management leadership, direct stakeholder involvement and support of the primary business objectives for the organization.
+ Prioritize and own the team backlog of the work to be performed.Proactively identify new initiatives/themes and builds out backlog items under these new initiatives or themes based upon value.Supports the program backlog and uses multi-directional input to refresh and clarify the backlog to drive business value. Mitigate business related impediments impacting successful team completion of product development goals.
+ Participate in the creation and communication of the product vision, strategy, and roadmap. Incorporate stakeholder feedback when needed and clearly articulates team backlog items and acceptance criteria to the team.Represent the product in governance meetings.
+ Servant-Leader for a cross functional team or teams of indirect reports with a portfolio of several products. Ability to work with agile program and team metrics.Empower team to manage their work by setting clear priorities and scope from the team backlog.
+ Accepts stories as “Done” from the team, ensuring that the stories have been developed, tested, and meet the defined acceptance criteria.
+ Responsible for streamlining the execution of program priorities while maintaining the conceptual and technical integrity of the Features or components for the team.
+ When called upon, works with customers to review releases and adjust development accordingly.Maintains a clear vision on the highest value program backlog items and works closely with the team to reprioritize when needed.Makes trade-offs and negotiates with Product Management based on team capacity to determine the backlog.
+ Understands and supports prioritized Portfolio and Value Stream work by collaborating with Solution Architect, Business Architect, Product Manager and stakeholders to breakdown features into user stories.
+ Collaborates with the business regarding progress and agile metrics.Monitors outcomes, customizes and adds metrics to continuously provide stakeholders with an updated view of the product’s success.Evaluates agile metrics and discusses methodologies to deliver against outcomes.Actively anticipates future needs and utilizes product health metrics to identify improvement opportunities.
+ Generates a high-level release plan with the team.Continually re-prioritizes team’s tasks based upon new information, discussions with stakeholders, and probability to drive business outcomes.
+ Other duties as assigned or requested. ?
+ Bachelor’s Degree in Business Administration, Marketing, Healthcare Discipline, Information Management OR related field
+ Master’s Degree in Business Administration, Marketing, Healthcare Discipline, Information Management OR related field
+ 3 years as a Product Owner OR in Product Development & Management, Project/Program Management or Strategic Consulting
+ Hands on experience in SQL and Programming is a big plus.
+ Expertise in eliciting Software requirements from end users and translating it into user stories for development teams.
+ Build and socialize business cases for new Analytic products (i.e. Software products with analytics focus) and secure funding from the board
+ Act as a single point of contact for all end users needs/concerns/asks and work with Development/Analytic teams to deliver them
+ Ability to act as a project manager for a given software/analytic product as and when needed. Should be able to work with both technical and non-technical teams
+ Work with Analytics/Engineering/Testing teams within the given process to build products that highly efficient.
+ Report to product outcomes to Senior leadership and Product Investment board.
LICENSES or CERTIFICATIONS
+ Agile certification from a known vendor (Scrum.org, SAFe, Scrum Alliance, etc.)
+ Ability to create Features, User Stories and an understanding of story point estimation
+ Leadership of cross functional teams
+ Empowered problem solving capabilities, focusing on the customer and business needs
+ Strong Collaboration Skills
+ Strong understanding of the healthcare industry, consumer engagement and customer design
+ Effective Communicator
Languages (Other than English)
PHYSICAL, MENTAL AND WORKING CONDITIONS
Teaches / trains others regularly
Travel regularly from the office to various work sites or from site-to-site
Works primarily out-of-the office selling products/services (sales employees)
Physical work site required
Lifting: up to 10 pounds
Lifting: 10 to 25 pounds
Lifting: 25 to 50 pounds
Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Iden