at Ann & Robert H. Lurie Children's Hospital of Chica in Lake Forest, Illinois, United States
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Job Description1.High school diploma or equivalent required.
2.A minimum of two years general office or administrative experience preferred. Hospital or physician office experience preferred.
3.Proficiency in Microsoft Office Suite applications.
4.Ability to operate standard office equipment and resolve standard problems.
5.Excellent communication skills, written and verbal.
6.Ability to prioritize projects and strong problem solving skills.
7.Demonstrated attention to detail, accuracy, and discretion.
8.Ability to provide high level of quality customer service to patient/families, employees, leaders, and external vendors. Administrative Professionals Core CompetenciesAccountability Acknowledges and assumes responsibility for one s actions within their role Exhibits willingness to report, explain, and be answerable Demonstrates a high level of care, accuracy and thoroughness Effectively and efficiently manages time, efforts, and workload Takes ownership of one s workCommunication Demonstrates good written, oral and listening skills Clearly conveys and receives information and ideas through a variety of media in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback Keeps others informed as appropriate Readily shares information, knowledge and personal strengths with othersContinuous Learning Applies performance measures to everyday work, not just for the annual review Pursues training and development opportunities consistent with career objectives Participates in activities that improve own skills and capabilities Applies positive and negative lessons to improve personal effectiveness Masters new ideas with minimal oversight Incorporates new information and concepts quickly and automaticallyProfessionalism Creates and fosters collegial relationships to facilitate projects and/or common goals Presents self to colleagues and patients/internal customers in a manner appropriate for the workplace Remains positive, flexible and productive through changes, transitions, and difficult situations Adapts well to changes in assignments and priorities; modifies behavior or work to respond to new information, conditions or unexpected obstacles Dresses speaks and interacts to represent one s self, department, and the hospital in a positive lightService Determines the wants and needs of patient/internal customers and acts accordingly Responds in a manner that provides satisfaction for the patient/internal customer with the resources available Provides excellent customer serviceKnowledge, Skills and Abilities (Role-based Competencies), Accuracy and Attention to Detail, Effective Communication Managing Multiple Priorities, Office Administration Problem Solving, Process Improvement
EducationHigh School Diploma/GED (Required)
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Student loan servicing and support
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children's facilities
Discount purchasing program
Lurie Children's and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.