at WPS Health Solutions in Marion, Illinois, United States
HRIS Operations Analyst
WPS' Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering employee experience, focusing on People, Work, and Conditions. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are guided by our Purpose: Together, making health care easier for the people we serve.
From 2021 to 2023 WPS Health Solutions has been recognized for several awards including:
Who We Are
is a leading not-for-profit health insurer in Wisconsin. Our services offer health insurance plans for individuals, families, seniors, and group plans for small to large businesses. We process claims and provide customer service support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. In 2021, WPS Health Solutions celebrated of making health insurance easier for those we serve. Proud to be military and veteran ready.
Our People Resource Center (PRC) acts as the primary point of contact for WPS employees' Human Resources (HR) services and leads efforts to optimize and consolidate operations across all of HR.
Our HRIS Operations Analyst maintains data integrity, ad hoc reporting, and other daily operations of the organization's HR technology applications. This role partners with the HR Technology team to expand system capabilities and improve processes through automation and continuous process improvement.
System Management: Assists in maintaining the HR applications (e.g., UKG Pro, Achievers, Cornerstone) through preservation of system security, data integrity, and process optimization. Typical daily tasks can include fulfillment of data correction requests, monitoring interfaces, and identifying potential application performance issues. Collaborates with senior analysts and shared services leadership to expand system capabilities through in-depth knowledge of HR applications and standard HR business processes with a focus on efficiency through automation and simplification. Work with senior team members to build strong relationships and ensure alignment with IT strategy. Perform system and interface testing with sample and live data.
Reporting: Fulfill ongoing ad hoc requests for creation of new reports, updates to existing reports, and creation/adjustments to scheduled reports using UKG Pro and Excel.
Process Improvement: Assist with researching, planning, coordinating, and implementing solutions with assistance from senior team members, the HR Technology team, external vendors, or consultants. Maintain system and process documentation ensuring they represent the current state. Continuously look for process improvements in all HR operations to assist in developing new automations.
How do I know this opportunity is right for me? If you:
Possess effective communication skills: You can interpret the needs of our customers and coordinate with IT and HR teams. You collaborate well with high-energy teams in a remote work environment. You successfully articulate system concepts to non-technical employees and leadership.
Enjoy building something new: You want to play an active role in building streamlined HR technology operations in collaboration with senior team members and IT.. You have a passion for assessing current processes and identifying potential system enhancements for high-volume data transactions and simplified solutions to complex customer requests.
Understand HR data and systems: You appreciate the complexities of HR applications and the data they generate. You are familiar with the way HR applications function especially in large human capital management systems.
Are flexible and organized: You can adapt to the technology available to you and are able to manage your work effectively and efficiently.
Love collaboration and building relationships: You communicate openly and honestly with respect for everyone. You enjoy building trust and being part of a team that relies on each other to achieve its goals.
What will I gain from this role?
Growth within an environment of hardworking, high energy, and engaged individuals with diverse backgrounds and skillsets.
Experience with various industry leading applications and platforms like UKG Pro, ServiceNow, Cognos, and Achievers.
Experience being an integral team member on a highly functional and experienced Scrum team.
Working on a driven and passionate team supporting and supported by the entire organization.
Working in an environment that serves our Nation's military, veterans, Guard and Reserves along with their... For full info follow application link.
Wisconsin Physicians Service Insurance Corporation is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities employer.