at Northern Illinois University in DeKalb, Illinois, United States
Job Description
Position Details
Classification Title
Clerical
Position Number
00035399
FTE
0.50
Department
Bursar
Employment Type
Part-Time
Responsibilities
Northern Illinois University is a world-class, research-focused public institution that attracts students from across Illinois, the country and the world. NIU's vision is to be an engine for innovation to advance social mobility; promote personal, professional and intellectual growth; and transform the world through research, artistry, teaching and outreach. Our mission is to empower students through educational excellence and experiential learning as we pursue knowledge, share our research and artistry, and engage communities for the benefit of the region, state, nation and world.
The OneCard Office is a support service department in the Division of Administration and Finance. Within the OneCard Office we are responsible for providing NIU IDs to students, faculty, staff and other NIU Affiliates. ID's give these individuals access to buildings, and the ability to purchase food on and off campus. OneCard also maintains and run's a Transact system and equipment, which includes Point-of-Sale Registers all over Campus.
This is a part-time (extra help) position to assist the OneCard Office within the IT operations. Schedule would be within the office hours of M-F (8 a.m. - 4:30 p.m.), with occasional start times of 7:30 a.m.
DUTIES
Under direct supervision, assist with installation, testing and connection of card reader equipment and new POS registers.
Troubleshoot OneCard equipment.
Responsible for testing and organizing orientation equipment for front operation.
Assist in processing online student photos in the OneCard Office.
Assist with processing and creating university identification cards (OneCard ID).
Maintain confidentiality of cardholder information.
Assist with answering IT related phone calls and emails.
Perform other duties as assigned.
REQUIRED SKILLS
Ability to troubleshoot hardware and software issues.
Proficiency with computer skills to perform duties and responsibilities using Microsoft Word, Microsoft Excel, Microsoft Outlook, and Internet Explorer.
Strong interpersonal skills to effectively communicate with students and departmental officials/faculty/staff, ensuring positive and professional customer service.
Ability to work independently and exercise good judgment and discretion in the performance of assigned duties and responsibilities.
Ability to pay attention to details.
Working Hours
.
Starting Salary
$18/hour
Required Skills
HS Diploma
Preferred Qualification
2 years experience in IT and customer service
Posting Date
05/24/2024
Closing Date
05/31/2024
Materials
Background Check Required
Yes
Special Instructions for Applicants
Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including the employment dates and duties for all positions held.
Current NIU students carrying six or more hours are not eligible for extra help employment.
Employment is contingent upon your passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
EEO Statement
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.
The following person has been designated to handle inquiries regarding the non-discrimination policies:
Ethics and Compliance Officer, Title IX Coordinator
Health Services Building Room 230
TitleIXCoordinator@niu.edu
815-753-5560
Visa Policy
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
ADA Accommodation
NIU... For full info follow application link.
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.
