at RR Donnelley in Elk Grove Village, Illinois, United States
Job Description
Company Description
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description
Supervises and directs the activities of employees in the fulfillment department to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes.
Qualifications
Shift Information: 7PM - 7AM (overtime as required)
Position Responsibilities:
Supervises employees in the production fulfillment and pick-pack departments.
Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.
Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.
Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.
Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.
Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.
Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.
Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.
Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.
Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.
Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.
Approving employee hours, creating employee schedules based on work demand
Counsels and issues disciplinary action based on company policy
Provides training and development to employees which includes temporary staff
Other duties as assigned
Required Skills:
Broad technical knowledge in the commercial print/manufacturing/production field (preferred)
Demonstrated ability to successfully manage people and direct work activities.
Strong experience dealing with grievances and conflict resolutions skills
Strong Leadership Skills
Demonstrated ability to proactively approach problems and drive for results.
Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.
Demonstrated ability to direct, motivate, and create training for direct reports
Previous experience with training and developing staff
Knowledge of Windows applications; Microsoft Office products; UKG or timekeeping applications and eLearning database systems.
Demonstrated comfort and ability to learn and leverage new systems.
Process focus and the demonstrated ability to drive process improvement.
Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.
Required Experience:
Bachelor's degree in Business, Manufacturing or related field preferred OR equivalent work experience in a similar position is acceptable in lieu of degree
3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred.
Previous experience training and developing employees
Previous... For full info follow application link.
RR Donnelley is an EEO/AA including Vets and Disabled Employer
RR Donnelley is an Equal Opportunity/Affirmative Action employer. The company’s policy is to select, place and deal with all its employees without discrimination based on race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected Veteran status, genetic information or on the basis of any other status protected by applicable federal, state or local law.
