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Senior Account Manager - Higher Education

at Zayo Group LLC in Chicago, Illinois, United States

Job Description

Company Description

Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Senior Account Manager - Higher Education to support both existing as well as prospective Higher Education accounts in the Central Region (15 states), with a keen focus on Research and Education Networks (RENs), Quilt members and large public universities in need of Zayo fiber infrastructure and connectivity services.

The successful Senior Account Manager - Higher Education will develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge, Security, Wi-Fi, VoIP, and managed services to prospects and customers in the Zayo Education segment. The Senior Account Manager - Higher Education is responsible to achieve sales and revenue growth targets through consistent account management and prospecting activities. The ideal candidate has a strong understanding of Fiber Infrastructure, Transport, IP, SD-WAN, Security, Wi-Fi, VoIP, and managed services with the ability to work on large, complex deals applying a consultative and trusted advisor approach.

This is a remote work position based in any of the following US states: Indiana, Colorado or Illinois.

Responsibilities:

Generate sales revenue by actively promoting Zayo products and services to targeted account territories

Present proposals and manage customers through a strategic sales process

Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts

Apply knowledge of customers, industry, and services to achieve revenue objectives

Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts

Manage high volume of work while maintaining a high degree of responsiveness

Track, analyze and report on sales performance and activities in Salesforce and other reporting tools

Provide accurate and timely forecasts of sales opportunities, along with accurate and timely information to management

Develop and maintain records of customer activity for reporting of sales and forecasts

Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.

Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision

Qualifications:

Bachelor's degree or equivalent from four-year College; or equivalent combination of education

Minimum of 5 (five) years of high volume sales experience managing large account territories

Minimum of 3 (three) years of previous experience selling to Higher Education customers with a strong understanding of their buying processes

Proven ability to build relationships

Strong financial acumen

Excellent communication skills, both verbal and written

Exceptional customer service and relationship building/maintaining skills

Excellent time management and organizational skills

A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales

Excellent interpersonal skills and can work and collaborate effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills

High tolerance for ambiguity and can work successfully in a matrix management model

Strong understanding of account management & the strategic selling process

Effective problem solving and interpersonal skills Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus

General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN, Security, Wi-Fi, VoIP, and managed services

Ability to travel as required by customers

Base Pay Range: $63,000 - $95,000, commensurate with experience.

#LI-Remote

Benefits, Rewards & Wellness

Excellent Health, Dental & Vision... For full info follow application link.

Zayo is an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.  EEO IS THE LAW  Zayo invites any applicant and/or employee to review the Company’s written Affirmative Action Plan.  This plan is available for inspection upon request by emailing our People Ops team.

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Job Posting: 11934206

Posted On: May 28, 2024

Updated On: Jun 22, 2024

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