at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Enterprise Change Management (ECM) is a global, high-performing team built around trust, alignment, and accountability. Change Management is comprised of specialized skill sets including engagement, communication, and learning to ensure organizational readiness, acceptance, and adoption of large change initiatives. We provide high-impact change and learning solutions that support strategic change programs. Our team provides expertise and execution focusing on partner readiness and adoption. We:
- Enable Northern Trust's change agenda and accelerate achievement of the Bank's strategic objectives
- Increase the return-on-investment of capital intense change initiatives
- Improve change agility across the Northern Trust partner base
ECM has an immediate opportunity for a Senior Consultant - Change Management position. We are seeking a seasoned expert with extensive change management expertise.
The Senior Consultant will lead large scale change initiatives to drive strategic objectives. The primary focus will be an integrated approach to the people side of change, including plans to drive faster adoption of new processes, systems, organizational structures, and to reinforce Northern Trust's desired organizational behaviors.
Major Duties:
Demonstrate expertise in disciplines of change management methodology including stakeholder analysis, impact assessment, sponsorship / leadership alignment, communication planning, development and delivery, training and performance support, stakeholder engagement, readiness, and adoption.
- Apply a structured change management approach and methodology for the people side change across multiple change projects.
- Assess change projects by identifying and analyzing key stakeholders, conduct change impact analyses to determine the scale, scope, and risk of the change and the degree of readiness of key stakeholders.
- Develop and manage change management plans that apply best practices and are delivered in collaboration with others.
- Lead communication efforts including the design, development, delivery, and management of communications.
- Define and measure success metrics and monitor change progress to track adoption, utilization and proficiency related to changes.
- Lead Center of Excellence activities to build the organizational change muscle through partner and manager change training; knowledge transfer activities and advising on tools, resources, and best practices and continuous improvement via lessons learned.
- Demonstrate a strong change discipline to other members of the team through role modeling, mentoring and knowledge transfer.
- Support integration and connection of related change efforts across transformation programs.
Knowledge & Skills:
- Knowledge and application of Change Management methodology and tools
- Hands-on project management experience in planning, execution, and delivery of complex projects
- Excellent communication (verbal and written) and active listening skills
- Interpersonal...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
