at Amcor Flexibles Inc in Deerfield, Illinois, United States
Job Description
We are global, we are impacting the lives of millions every day, we are making a difference!
At Amcor we are inspired to change the packaging industry and are taking on the aspirational challenge to make all our products recyclable or reusable by 2025. Through our products and global footprint, we are in a unique position to truly make a difference in the packaging space. Our products impact the lives of millions of people across the globe every day from food, beverage, pharmaceutical, medical, home- and personal-care, and other essential products. Amcor is a thriving S&P 500 organisation listed both on the NYSE (AMCR) and ASX (AMC) with US$13 billion in sales. We have a proud history dating back to the 1860's and come a long way from a single paper mill based in Melbourne to becoming the global leading packaging company. Today, Amcor is an international organisation empowering its 50,000 employees in over 40 countries and across 250 sites.
Will you be next to join our journey towards a more sustainable future?At Amcor we are always looking for talented and passionate individuals who are motivated to make a difference. Working at Amcor means you will have a unique opportunity to be a part of an organisation that is committed to providing sustainable packaging solutions. To find out more about our commitment to sustainability and about Amcor, visitwww.amcor.com.
Job Description
About the role
The IT Technical Specialist III - Collaboration is responsible for administering and configuration of cloud-based core services such as Office 365 (Exchange, SharePoint, OneDrive, Teams, Azure AD) and Device Management. This role will also work closely with leadership to understand business requirements, identify priorities, and develop roadmap and implementation plans for cloud-based solution
Key Job Accountabilities
Analyze and translate our business requirements into technical requirements while providing best practices and guidelines for cloud operations and processes
Prepare and present technical design documentation and task-level project plans to the business, leadership, and technical team members
Working with leadership to establish cloud technology roadmaps and clear release strategies
Working with leadership to establish business and user awareness campaigns
Research and present new cloud technologies and recommendations which best fit the business and IT objectives while aligning with the overall organization's strategy
Establish performance monitoring and auditing to ensure ongoing efficiency of our cloud platforms and solutions
Help identify and communicate risks (business, application, technical) associated with our cloud platforms and solutions
Maintain a deep technical knowledge of Office 365 Services (Exchange, SharePoint, OneDrive, Teams, Azure AD) and third-party application integrations
Provide highest-level technical support to help resolve complex customer problems from on-premise to Amcor Office 365 Services
Support Cloud and Hybrid Products, Collaboration Services (Call, Message, Meet), along with phone/video conferencing endpoints connected to the Cloud.
Ensure that technical documentation (not included in the product documentation) that is needed by customers to effectively troubleshoot the product/solution is created and available for use.
Identify and work with BG to enhance tools, script automation, or other activities that will enable the team to work more efficiently and speed to accelerate issue identification and resolution.
Qualifications/Requirements
Bachelor's Degree in Computer Science, or equivalent Expert
5-7 years of experience in Information Technology
5-7 years of experience in a similar role (Cloud Engineer, Office 365 Specialist)
Collaborate with other project teams on technical solutions and help improve Amcor service.
Ability to learn and work with new and emerging technologies
Expert with PowerShell scripting and other command-line interfaces
Excellent verbal, presentation, and written communications skills
Demonstrate strong analytical, troubleshooting, and... For full info follow application link.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor Flexibles - United States is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the links "EEO is the Law" Poster and "EEO is the Law" Poster Supplement. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 847-362-9000 and let us know the nature of your request and your contact information.
