at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Our team provides solutions to help our clients, investment managers, and service teams meet the demands of a changing and complex investment landscape.
This includes leadership and accountability for the clients operational experience in conjunction with the client servicing team.
Northern Trust utilizes innovative technology, deep expertise and personalized service to provide integrated solutions to our clients that keep pace with their needs and help them make more insightful business decisions.
Currently we are looking for a Project Manager to join our growing team.
The key responsibilities of the role include:
- Leading the creation of the program plan and taking ownership for the execution of the plan
- Ensuring delivery of high quality solutions against strategic plans
- Proactively monitoring progress, resolving issues and managing inter-dependencies between other work streams of the program; including other regulatory/industry programs that may be impacted
- Ensuring the appropriate scheduling of program deliverables to meet the plan in conjunction with IT and other relevant business areas
- Negotiating priorities as necessary and escalating issues appropriately by understanding the most effective path towards resolution
- Collaborating and communicating with third parties, executive sponsors, senior management stakeholders and partner groups in particular the supported business function to ensure that all initiatives are efficiently managed and delivered
- Building credible, trusted advisory relationships with the key stakeholders at all levels of the organization and also third parties
- Delivering regular progress reports which present a concise, accurate status of the program, ensuring a consistent status is communicated
- Following standard criteria, practices and reporting for clients and partners that utilize general Operational Client Consulting
- Carrying out complex initiatives involving multiple disciplines and/or ambiguous issues
- Displaying a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
The preferred candidate should demonstrate a fair amount of the following qualities:
- Demonstrated experience managing large and complex program implementations with multiple systems involved
- Excellent communication skills including verbal, written and non-verbal
- Prior experience successfully managing multi-million dollar budgets
- Previous experience working with vendors and 3rd party providers
- Demonstrated analytical skills that includes problem solving and risk mitigation
- Excellent negotiation and conflict management skills
- Demonstrated experience creating program KPIs (key performance indicators) and managing a program's strengths and areas of improvement against those guidelines
- Prior experience managing a team where performance management includes constructive feedback and identifying developmental opportunities to team members
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
