at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Role/ Department: Data Analytics Manager/Experience Research and Design Administration
Experience Research and Design is a multidisciplinary design, research, data and insights team dedicated to delivering innovative, differentiated and exceptional experiences to Northern Trust's clients and employees. We are committed to growing and supporting a diverse team, with a collaborative environment that provides educational and career growth opportunities.
Responsible for managing a small group of individual contributors within the Data Analytics function. The Data Analytics function is responsible for working with large and complex data sets (both internal and external data) to evaluate, recommend and support the implementation of business strategies. Identifies and compiles data sets using a variety of tools to help predict, improve and measure the success of key business to business outcomes. Responsible for documenting for data processing.
The key responsibilities of the role include:
Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise
Focus of role is on execution of strategic direction of business function activities
Carries out complex initiatives involving multiple disciplines and/or ambiguous issues
Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity
Makes staffing decisions, manages expenses and salary review process for the division.
Participates in developing division strategic plan and sets goals and priorities based on the direction set for the unit; follows through to ensure that objectives are met.
Provides leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication.
Skills/Qualifications:
10-15 years of relevant proven work experience
Deep understanding of Google Analytics 4
Understanding of Saas digital tools for data ingestion (ETL)
5 years of R and/or Python and data science practices knowledge
Skilled in data analytics to drive business insights with a focus on digital data
Ability to guide and coach digital product teams on the data maturity path from data collection to descriptive analytics to predictive analytics
Flexible and comfortable using a range of tools and techniques
Able to engage others, and can flex communication style for a range of audiences from product teams to Executive Leadership
Self-starter, proactive, an explorer, team player
Able to balance client, Partner and business outcomes, prioritizing accordingly
Strategic thinking, and problem-solving skills with an ability to balance immediate client focused value and long-term strategic goals
Experienced with Human Center Design + Experience Research
Excellent oral and written communication skills are required
Highly flexible and adaptable to change
The successful candidate will...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
