at Teksystems in Morton Grove, Illinois, United States
Job Description
Description:
KeepStock is their inventory management service. The device itself looks like, and functions somewhat like a vending machine. Keepstock has two parts: vendor management solutions and customer management solutions. This team only works with vendor management solutions. ~5,000 distribution machines across US. Infrastructure support of Keepstock Vendor Management. Other team is mainly the Grainger rep supporting the machine on site.
This resource should be comfortable with repetitive work as they will follow a strict process of imaging multiple devices. Once image is properly uploaded and tested, they will pack and ship devices out to the field.
Skills:
software, support, configuration, Technical support, Hardware, Windows, Support, Troubleshooting, Imaging, Repair, Windows 10, Customer service, A+Top Skills Details:
software, support, configuration, Technical support, Hardware, Windows, Support, Troubleshooting, Imaging, Repair
Additional Skills & Qualifications:
Great customer service!
Key Areas of Responsibility
? Configure customers systems to their required specifications.
? Test systems to ensure 100% quality.
? Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
? Ensure that customers receive the highest level of customer service.
About TEKsystems:We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
