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Hospital Customer Service

at Trinity Health in Maywood, Illinois, United States

Job Description

Employment Type:

Part time

Shift:

Evening Shift

Description:

At Loyola, we know you’re more than your job. We see you and all your potential. That’s why we invest in our people. Flexible scheduling, tuition reimbursement and day one benefits… at Loyola, what’s important to you, is important to us. Join our family.

- Benefits from Day One

- Retirement (403B)

- Daily Pay

- Career Development

- Tuition Reimbursement

- On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

- Referral Rewards

The Hospital Customer Service Rep is the primary point of contact at the reception desk and surgical area, you will facilitate smooth operations by addressing inquiries from patients and their families. Responsibilities include providing concierge services, escorting patients and visitors, and resolving customer concerns. If you have excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service, apply now to make a meaningful difference in patient care.

Shift: Saturday & Sunday – 10:30am – 9:00pm


Bilingual English/Spanish**

Position Requirements :

Minimum Education:

Required: Associates Degree OR equivalent training acquired via work experience or education

Preferred: Bachelors Degree OR equivalent training acquired via work experience or education

Specify Degree(s): Communication, Psychology, Hospitality

Minimum Experience:

Required: 1-2 years of previous job-related experience

Preferred: 3-5 years of previous job-related experience

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

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Job Posting: JC260842119

Posted On: Jun 06, 2024

Updated On: Jun 27, 2024

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