at DEPARTMENT OF HUMAN SERVICES in Homewood, Illinois, United States
Job Description
Location: Homewood, IL, US, 60430
Job Requisition ID: 37664
Agency: Department of Human Services
Opening Date: 06/06/2024
Closing Date: 06/20/2024
Salary: Anticipated Salary (Eff 7/1/24) $3,852-$5,046 per month ($46,224-$60,552 per year)
Work Hours: Monday - Friday, 8:30am - 5:00pm
Work Location: 1055 175th St, Homewood, Illinois, 60430
Family & Community Services
Statewide Processing Center
Clerical-Homewood Statewide Processing Center
Homewood Statewide Processing Center/Cook County
Position Overview
The Division of Family and Community Resources is seeking to hire an Office Associate to perform a variety of complex, specialized clerical duties for supervisory staff for the Homewood Statewide Processing Center. This position keyboards documents, processes record’s and performs general office support functions involving related steps, processes and/or methods requiring application of agency policies and procedures; determines work methods and procedures to complete assignments; and provides information/assistance to explain/clarify rules, processes or procedures.
Job Responsibilities
- Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical and legal terminology.
- Provides clerical office support.
- Prepares and maintains complex, highly specialized records and reports.
- Receives telephone calls, determines the nature of the calls, directs callers to staff.
- Maintains and organizes client appeal files, records and reports documents pertinent to hearing.
- Receives and distributes mail, manual releases and memos.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of high school.
- Requires two (2) years of office experience.
- Requires ability to keyboard at 45 wpm.
