at Sidley Austin LLP in Chicago, Illinois, United States
Job Description
Senior Billing Specialist - Chicago
Recruiting Location
US-IL-Chicago
Department
Billing
Summary
The Senior Billing Specialist will assist attorneys in preparation of bills to clients and performs follow up action on past due client accounts. Provides administrative and accounting support to Attorneys and Accounting Department Staff. Answers billing questions and researches billing related issues, prepares and distributes billing proformas, invoices and billing related reports. Manages client accounts according to the billing agreements and performs necessary maintenance. Manages past due accounts and performs necessary follow up action. Acts as billing advisor to attorneys and insures that all transactions are recorded according to accounting standards.
Duties and Responsibilities
Perform daily activities of the billing function in support of Partners and Clients. This includes but is not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates and running client reports at the request of the Partners and Attorneys.
Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis. Show tenacity and drive in following up with Billing Partners and others in order to resolve client billing issues and ensure invoices are approved and billed.
Understand and ensure correct implementation of client Outside Counsel Guidelines and client fee arrangement.
Ensure electronic invoices (EDI) are processed accurately and efficiently.
Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
Demonstrates professional and highly-developed communication skills. Ability to deal professionally and courteously with attorneys, staff, vendors, and clients of the Firm while observing confidentiality of client and firm matters. Provide excellent client service to our attorneys, clients and other Firm personnel.
Collaborates effectively with others within the billing team, finance team and other firm groups and departments.
Assist local or corporate billing management with special assignments/projects (such as testing, pilot programs, policy discussions, process improvements, etc.).
Assist with training and mentoring of new employees and less experienced billing staff. Effectively utilizes billing assistants to create efficiencies within the billing department.
Successfully manages the billing operations of the Firm's largest and most complex client relationships, involving very intricate billing arrangements; acts in an advisory capacity to their attorneys on billing matters.
Administrative responsibilities are consistently well-maintained (green sheets, UDF updates, electronic submissions/appeals and unallocated balances).
Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email staffrecruiting@sidley.com (current employees should contact Human Resources).
Education and/or Experience:
Required:
A minimum of five years of experience as a billing specialist in a law firm
Highly skilled biller with thorough knowledge of 3E and E-billing systems
Demonstrated ability to manage the largest and most complex billing arrangements and ensures the highest quality and customer service
Aptitude for establishing operational efficiencies and creating best practices
Deep knowledge to serve as a mentor to other billers and to assist management with special project assignments.
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Proofreads accurately
Good judgment
Strong interpersonal communication skills
Strong analytical and problem solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer.
Sidley is an Equal Opportunity/Affirmative Action Employer. All qualified applications will receive consideration for employment without regard to race, color, creed, marital status, sex, sexual orientation, gender identity and expression, age, religion, disability, citizenship status, national origin, veteran status and any other factor protected by applicable law.