at Cook County Government in Chicago, Illinois, United States
Job Description
Job Posting:Jun 13, 2024, 7:19:49 PMClosing Date:Jun 28, 2024, 4:59:00 AMFull-time
A.M.
P.M.
Collective Bargaining Unit:NoneNonePosting Salary:COMPETITIVE
Organization:Health and Hospital Systems
DEPARTMENT
AMBULATORY & COMMUNITY HEALTH NETWORK
JOB SUMMARY
The Manager of Operations, Regional Outpatient Center supports the daily operations, supply and equipment management, and runs regular reports. Monitors the progress of our large integrated primary and specialty clinics across the Ambulatory and Community Health Network (ACHN), including multiple services inclusive of radiology, physical therapy, and pharmacy, to ensure access and quality of services. Supports and recommends development of goals, objectives, policies and procedures related to these operations in order to achieve short- and long-term objectives and to advance the mission of Cook County Health (CCH).
This position is exempt from Career Service under the CCH Personnel Rules
General Administrative Responsibilities
Collective Bargaining
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Discipline
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Supervision
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Management
Contribute to the management of CCH staff and CCH' systemic development and success
Discuss and develop CCH system policy and procedure
Work with Labor Relations to discern past practice when necessary
General Administrative Responsibilities continued
Consistently use independent judgment to identify operational staffing issues, needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements Work with Labor Relations to discern past practice when necessary.
Typical Duties
Oversees daily performance and operations metrics for the integrated primary and specialty clinics specifically focused on access, resource utilization, supply management and performance management of staff
Supervises and develops staff to support and understand daily operations with ongoing training, oversight and feedback based at Primary and Specialty Care clinics across ACHN.
Conducts performance appraisals of staff with ongoing feedback
Supports implementation of system-wide strategic initiatives, regulatory requirements, and policies
Ensures strict compliance with all Federal and State regulatory and accrediting bodies, including, but not limited to (Illinois Department of Public health, Joint Commission, Medicare, OSHA, HIPPA, CLIA etc.)
Responsible for assuring that all systems are operational
Runs daily operational reports. Reviews for operational inefficiencies and makes recommendations to implement corrective measures
Leads daily huddles with clear expectations for staff to support each service.
Attends and participates in committees and meetings, as required
Adheres and trains staff to policies that support clinic operations, setting management objectives and developing and evaluating programs, systems, and services
Collaborates with Nursing Leaders to support the training and development of staff Optimizes utilization of resources by maintaining schedules and staffing ratios
Develops and maintains collaborative relationships between Ambulatory and Community Health Network clinics and community-based organizations
Contributes to the development of a workplace Culture of Safety for patients, staff, and visitors
Maximizes patient access by creating efficient workflow and scheduling that supports the delivery of high quality, efficient patient care
Oversees and supports all aspects of patient experience to achieve high patient satisfaction ratings
Assists in the review and development of budgets for Ambulatory clinics
Monitors and maintain equipment and par levels of supplies to ensure successful expansion of services or start-up of new services or procedures
Troubleshoots equipment malfunctions; calls for repairs; and evaluates new equipment
Performs other duties as assigned
MINIMUM QUALIFICATIONS
Bachelor's degree from an accredited college or university is required (Must provide official transcripts at... For full info follow application link.
COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
