at 1WorldSync in Chicago, Illinois, United States
Job Description
Description
Are you a seasoned professional with a deep understanding of Saas B2B revenue operations, a knack for problem-solving, and a passion for driving organizational excellence? Good news! 1WorldSync is looking for a Director, Revenue Operations (RevOps) to join our team in our Chicago office.
1WorldSync is the industry leader in product content management. With 600 employees across the US, Brazil, Canada, France, Germany, Portugal, Switzerland, and the UK, we're seeking a Director, Revenue Operations to support our growing global team.
Reporting to the Chief Revenue Officer, the Director, Revenue Operations will play a pivotal role in driving efficiency, optimizing processes, and providing crucial support to our North America and EMEA revenue teams. The person in this role will work with revenue teams to develop and execute a multi-faceted operations plan to support the organization's growth in sales and objectives. Responsible for reporting and analytics for the 1WorldSync revenue organizations, this person will establish and monitor key metrics, activities, and results against goals.
As Director, Revenue Operations at 1WorldSync, you will be successful in this role if you:
Develop and drive weekly, monthly, and quarterly forecast roll-ups across all global revenue teams ensuring forecast hygiene for ARR new business, renewals, upsells, cross-sells, down-sells and churn, and professional services.
Build a deep understanding of Netsuite and partner with the business systems, finance and legal teams, maintain and improve a frictionless and error-free quote to contract process.
Full responsibility for account and territory assignments ensuring accuracy and business compliance while ensuring every account is assigned and owned by a designated sales representative at all times.
Initiate and drive major projects involving data collection, analysis, and investigation, develop recommendations, advocate initiatives, and create a model for implementation.
The range of projects may include areas such as territory utilization projects, sales rep analysis, pipeline analytics, client segmentation, documenting best practice sales processes, and more
Lead the development and implementation of effective compensation and incentive programs by partnering with human resources and finance.
Support the revenue leadership team in the creation of internal content/presentations to articulate business strategy, challenges, opportunities, and results to our global revenue teams
Own order operations ensuring a frictionless quote-to-contract process that scales globally across all customer segments
Maintain, report, and enter appropriate information to the master data resources to ensure accurate data for sales personnel, customers, and hierarchical structures to support accurate reporting
Drive Annual Planning execution (OKR/KPI development, segmentation, portfolio/territory definition)
Success Metrics:
Revenue Growth: Increase in overall revenue generated by optimizing sales processes and strategies.
Sales Efficiency: Improvement in sales efficiency metrics such as sales cycle length, conversion rates, and deal velocity.
Forecast Accuracy: Enhancement in the accuracy of sales forecasts, leading to better resource allocation and planning.
Sales Productivity: Increase in sales team productivity measured by metrics like revenue per sales rep or quota attainment.
Cost Reduction: Reduction in operational costs while maintaining or improving revenue, achieved through process optimization and automation.
Alignment: Strengthening of alignment between sales, marketing, and other revenue-related functions to ensure cohesive execution of revenue strategies.
Data Quality: Improvement in data quality and accuracy, leading to better decision-making and actionable insights for revenue growth and ensuring 100% account assignment at all times.
Operational Efficiency: Streamlining of revenue operations processes to reduce bottlenecks and improve overall efficiency including a frictionless order process.
Required Skills and Experience:
Bachelor's degree in business or related field. MBA is desirable
10+ years of business experience in analytics, operations, marketing, sales, customer success, sales ops and/or finance in SaaS organizations
Desired Skills and... For full info follow application link.
1WorldSync is an Equal Opportunity Employer and is committed to providing employees and applicants with an environment free of discrimination and harassment. All employment decisions at 1WorldSync are based on business needs, job requirements, and individual qualifications. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, family or parental status, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.
