at McGraw-Hill Education in Chicago, Illinois, United States
Job Description
Overview
Impact the Moment
At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide every day. We design intuitive and effective tools and experiences that maximize teachers' time and students' learning. And we do all of this in a supportive and collaborative environment where we work alongside brilliant colleagues, touch lives around the world, see the difference our hard work makes, and continue our paths of lifelong learning.
Your impact on team
The Program Manager is responsible for planning, scheduling, and tracking of programs within our Higher Education Business Unit. This role will partner with technical product management, architecture, engineering, and the business to provide leadership in delivering innovative digital solutions to our customers. This position will not only focus on the planning, communication, and coordination of large-scale software development programs but also beyond the end date to the transitional and operational elements. This role is accountable to sponsors for schedule and quality of all program elements. This role may also be accountable for platform level program leadership, including resolving risks, providing leadership to agile teams, and providing clear status and communications. This role requires a strong user focus.
This is a remote position open to applicants authorized to work for any employer within the United States. It requires up to 25% occasional travel and preference will be given to applicants who reside in New York, New Jersey, or Boston area.
What You'll Do
Facilitates delivery of larger cross-team programs by ensuring the team drives commitments to completion on time and quality. Includes facilitating project initiation, tracking milestones, solving risks, and managing dependencies from development through testing and release.
Ability to work out complex dependencies and escalate issues across impacted projects, programs, and teams up and down the chain as necessary.
Can drive scaled agile planning and execution methodologies for teams or projects that require it.
Partner closely with product and engineering leadership to provide guidance and leadership across multiple platform teams. May run ceremonies meetings that span multiple teams to bring alignment across the platform, such as platform-wide demos.
Champion agile methodologies throughout the development process and adherence to the SDLC. Coach on agile practices within assigned programs.
May act as scrum master to 1-2 teams. Ensure appropriate ceremonies occur with valuable outcomes. Drives continuous team improvement.
Ensures projects follow the SDLC including a prioritized backlog, documented delivery plan, iteration 0 and dependency identification.
Own and manage communication plan across program. Can communicate clearly and articulately to both senior leadership and agile teams.
Ensure transparency and buy in on key decisions. Proactively removes impediments to ensure successful delivery of team commitments. Drives issue resolution and risk mitigation.
Ensures customer support is appropriately prioritized and SLAs are honored.
Assists with Product Operations requests (Rostering, Team, and Program Metrics reporting, etc.).
Will coordinate releases for cross-teams projects and programs. May act as release manager for team or platform releases.
What We Value/What You'll Need
In depth knowledge of software development and adoption, ideally in Ed Tech.
Agile project management experience required, demonstrated by a minimum of 7 years with progressively increasing responsibility including managing a project timelines and scope to meet business requirements.
Experience as a scrum master.
Self-motivated and well-organized; able to prioritize tasks and work well under pressure.
Ability to work with a wide group of stakeholders in a positive and collaborative manner.
Ability to travel on occasion and work in Eastern time zone.
Open style of communication to foster efficient flow of ideas and build consensus across the project.
Cross-disciplinary understanding of product management, software development, and quality assurance.
Flexible and adaptable to tools and ways of working.
Demonstrated skills in leadership, negotiation, conflict management, collaboration, organizational and critical thinking.
Capable of communicating with a wide audience of... For full info follow application link.
McGraw Hill is an equal opportunity employer. McGraw Hill is committed to celebrating and supporting the differences that make us each unique and will not discriminate based on a person's gender, gender identity or expression, nationality, color, race, ethnicity, religion, sexual orientation, disability, appearance or veteran status. We are proud to be an equal opportunity and affirmative action employer, and we will also provide reasonable accommodation to qualified individuals with disabilities.
