at Kelly Services in Kankakee, Illinois, United States
Job Description
Chemical / Health & Beauty Ingredient Sales Manager
50% Travel Required
$130K – $140K, based on relevant experience
Job Summary
Personal Care, Health & Beauty, Nutrition ingredient sales.
Our client provides high quality and natural anionic surfactants, esters, sterols, & vitamin E.
As a Sales Manager, you will drive high performance with a strong track record of building strategic customer relationships and opportunities to closure, as well as leading and owning total customer experience while exceeding growth initiatives.
PRIMARY RESPONSIBILITIES
Account Management , Planning & Execution :
+ Build and maintain customer relationships within assigned territory, serving as their primary point of contact to drive high levels of customer satisfaction.
+ Act as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring a positive customer experience.
+ Consistently engage with customers to understand their needs, desired outcomes, and identify aligned strategies to create positive impact and propose executable solutions.
+ Collaborate with internal teams, including customer service, marketing, and product development, to ensure seamless customer experiences.
+ Create a strategy and develop, manage, and execute sales realization for assigned accounts.
+ Create account plans to effectively align with customer’s strategies to identify mutual and establish actionable next steps.
+ Develop strong relationships with key decision makers and identify influences with multi-level connections across the organization.
+ Prepare call reports, forecasts, and quarterly presentations for current or new business activity, new products, and other relevant marketing or competitive information.
+ Analyze sales data and market trends to accurately forecast future sales within the territory.
Territory Growth Initiatives for New Business:
+ Identify and prioritize growth opportunities and target potential clients within assigned territory.
+ Develop and execute strategic plans, and conduct market research to generate new leads, prospects, and business opportunities.
+ Collaborate with the marketing team to implement effective lead generation campaigns.
+ Identify opportunities to cross-sell and upsell additional products or services to existing clients.
+ Develop and implement strategies to maximize revenue within existing accounts.
Customer Success: Price Management, Forecasting & Cross Functional Collaboration
+ Align with organizational initiatives to maximize Customer value through systematic adoption, education, and execution, in an incredibly fast-paced, exciting, and constantly changing environment.
+ Maintain and communicate customer forecasting and ordering needs aligning with our supply chain, Demand Planning, and Plant Operations to ensure proper inventory planning and production schedules.
+ Maintain customer pricing file and communication on contract and market adjustments +/-.
+ Manage spot business/rush offers as needed.
+ Monitor pricing strategies and adjust them as needed to remain competitive while maximizing profitability.
+ Negotiate pricing agreements with clients, considering volume discounts and long-term contracts
+ Adhere to all GMP Standards/Requirements
+ Other Duties as Assigned
KEY QUALIFICATIONS
EDUCATION
+ Required Education: Bachelor’s degree (chemistry, chemical engineering, or business administration, marketing).
+ Preferred Education: Master’s degree (chemistry, chemical engineering, or business administration, marketing
EXPERIENCE: *
+ Minimum of 5-10 years’ experience in B2B sales in the ingredients industry with proven success and consistent track record. Preferably experience with Vitamin E, Antioxidants or Sterol Esters in the Personal Care or HI&I industries.
+ Chemical Distribution or Manufacturing experience a plus
KNOWLEDGE/SPECIALIZED SKILLS:+ Consummate professional with a strong commercial understanding acting with integrity and confidentiality.
+ Ability to balance day-to-day project execution and long-term customer initiatives within a fast-paced, collaborative team environment.
+ Superior communication and presentation skills, both written and oral
+ Strong relationship-selling, negotiation, and critical thinking capabilities
+ Driven, agile, organized, and entrepreneurial self-starter.
+ Approachable, team-player mentality
+ Order to Cash experience (PO to invoice), ERP expertise and an understanding of integrated technologies.
+ CRM Experience required, preferably Salesforce, and strong experience using Office 365 suite and Team Collaboration software tools.
+ Fluent English Language, additional languages are a plus.
+ Ability to work remotely.
TRAVEL:
+ Frequent travel required based on business needs up to 50%
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® ?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction
