at Barilla America in Northbrook, Illinois, United States
Job Description
Barilla is an Italian family-owned food company. Established in 1877, it's now an international Group present in more than 100 countries. A world leader in the markets of pasta and ready-to-use sauces in continental Europe, bakery products in Italy and crispbread in Scandinavia, the Barilla Group is recognized worldwide as a symbol of Italian know-how.
"Good for You, Good for the Planet" is Barilla's purpose and only way each person in the Group works and of which is ambassador. It means caring for the wellbeing of people and the planet in everything Barilla does, from the field to consumption; it also means promoting open and transparent working relationships in the communities Barilla is part of.
Job Purpose: The primary responsibility of the Deduction & Accounts Receivable Specialist is to resolve customer deductions in a timely and effective manner. In addition, the Deduction & Accounts Receivable Specialist may also be called upon to manage and collect customer accounts, and work closely with internal and external stakeholders to maintain good customer relationships and achieve optimal results.
Key Accountabilities :
Track, investigate and resolve customer deductions:
Review and code customer logistics deductions to the proper general ledger account.
Review and identify invalid customer deductions to initiate recovery of funds.
Identify preventative measures to eliminate future deductions.
Liaison with Sales, Broker, and Customer Service to research and clear customer deductions.
Engage with external customers as required to resolve issues and clear deductions.
Manage and collect accounts receivables from customers:
Manage communications with customers, brokers, shared services center.
Collect accounts receivable through active telephone, email, and customer portal collection procedures and timely and effective follow-up.
Research open Cash on Account amounts to facilitate clearing.
Research customer payment information, adjusting accounts receivable as needed to accurately reflect each account payment and deduction status.
Assist with maintaining appropriate controls and policies as related to cash receipts and deduction resolution:
Provide instructions, training, performance monitoring to shared services center.
Provide backup support for releasing orders on credit hold.
Assist with updating customer master with new contact data, payment method, terms, invoice delivery and any other information.
Other duties as assigned.
Additional Information:
Associates Degree Preferred (concentration in Finance, Accounting, Operations, Supply Chain)
2+ years experience in a similar role required.
Must have Analytical skills, be detail oriented, able to work independently, and be a self-starter.
SAP experience is a plus
Proficient using MS Office (Word, Exel, Access, PowerPoint, etc.). E
Effective communication skills and be capable of developing alignment across other functions and departments
Barilla is an equal opportunity employer. It is the policy of Barilla to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to characteristics including, but not limited to, age, race, color, culture, ethnicity, nationality, faith, religion, gender, pregnancy, family status, sexual orientation, gender identity and/or expression, genetic information, veteran or protected veteran status, political opinions, health, or disability.
Barilla is an equal opportunity employer. It is the policy of Barilla to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, gender, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Other classifications include, but are not limited to, family status, health status, multicultural differences, political ideas, and sexual orientation.