at Peoples Bank in Chicago, Illinois, United States
Job Description
This is a great opportunity for a Universal Banker II for the Dyer Banking Center.
JOB SUMMARY
Provide prompt, efficient and friendly service to ensure an Excellent Customer Experience for all customers and employees. Acknowledges customers’ needs with suggestions and referrals of appropriate Bank’s products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate ability to work independently and with a team, make sound decisions and use critical thinking skills.
DUTIES AND RESPONSIBILITIES
Performs all UB1 duties at a proficient level.
Opens new accounts and easily handles more complex customer inquiries. May process loan applications with NMLS number.
Responsible for auditing, testing and reporting.
Demonstrates strong sales skills. Routinely seeks referral and cross-sell opportunities – including to other lines of business.
Moves seamlessly through the banking center acting in a variety of roles as necessary – adapts easily to meet all banking center needs.
Participates in Bank and Team activities.
May possess ability to mentor others.
Expectation to put forth effort to expand knowledge within UB level.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each duty and responsibility at a satisfactory level or above as well as exercise accuracy, alertness, good judgment, courtesy, tact, and patience. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the duties and responsibilities.
EDUCATION and/or EXPERIENCE
High school diploma or its equivalent.
2+ years of Customer Service and Sales experience preferred.
ABOUT US
For over 100 years, Peoples Bank has maintained a philosophy of commitment to the customer, a belief that has allowed Peoples Bank to thrive and continue to serve the people of Northwest Indiana and South Chicagoland. It’s the same philosophy that drives Peoples now as it did in 1910 when the Bank first opened for business.
Headquartered in Munster, Indiana, Peoples Bank has 16 Banking Centers in Northwest Indiana and 6 Banking Centers in South Chicagoland. We are committed to helping our customers and communities be more successful, and we provide a wide range of consumer, business and wealth management products along with digital banking services. At Peoples Bank, Better Banking keeps moving forward.
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/2433123-404791
