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Mortgage Finance/Customer Service Manager

  • 20 years' mortgage/customer service experience managing team of up to 100; experience covers risk mitigation, training, personnel hiring, payroll, disciplinary action, scheduling, customer service, business development, organization management, and team creation and implementation. 

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  • Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
  • Computer literate using Point of Sales - POS software

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