at Stryker in Chicago, Illinois, United States
Job Description
Why join Stryker?
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.
Who we want:
+ Self-directed imitators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
+ Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
+ Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
What you will do:
+ Plan and design technical solutions to meet customers’ requirements while ensuring interoperability of hardware and software with customers’ information systems
+ Installation, configuration, and service of software, servers, and peripheral equipment
+ Diagnose hardware and software problems associated with information systems and networks
+ Collaborate with Product Engineering team on changes to improve systems and network configurations and determine hardware or software requirements
+ Perform software upgrades and system recovery operations remotely
+ Follow written procedures for troubleshooting and maintenance of clinical workflow information systems
+ Interacts with Technical Support and/or Advanced Field Service Technicians to resolve complex issues
+ Responsible for compliance with standard written procedures and quality documentation of company policies and procedures of the Service department
+ Interacts with customers regarding systems configurations and operability
+ Has the independence and authority to perform required tasks to ensure all provisions of the quality system are met
This role will support our Central Division and will support remote-based individuals out of areas like Chicago, Madison, Milwaukee, Indianapolis, Dallas, etc.
What you need:
+ Bachelor’s degree or higher in information technology, information systems, engineering, or math; or equivalent experience preferred
+ Exerting up to 25 pounds of force occasionally
+ Ability to operate common office equipment (e.g. calculator, PC, telephone, etc.)
+ 4+ years of related experience from one or a combination of the following fields preferred: systems administration, network administration, EMR integration, clinical imaging, biomedical, or perioperative information systems, VoIP/unified communications
+ Up to 25% overnight travel annually
$81,300 to $173,300 salary plus bonus eligible + Benefits (Health, Vision, Dental, 401k, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
COVID-19 vaccination requirements
Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/
About Stryker
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
